OverviewLocated about a 4-minute drive from the Mexican border and adjacent to the El Paso Convention and Performing Arts Center in downtown El Paso, the Camino Real El Paso (built in 1912) is geared towards business or vacation travellers who prefer a centrally located hotel with meeting/banquet space, a free airport shuttle and on-site dining.
Each of this historical hotel's air-conditioned guest rooms and suites offers free Wi-Fi, cable TV, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a separate bedroom and a dining area are also available, as are wheelchair-accessible rooms. Pets are not permitted.
Hotel amenities include a rooftop pool, a fitness centre, 36,000 square feet of meeting/banquet space, a bar, a business centre, valet laundry services and a gift shop. On-site dining is offered at La Huerta (serving breakfast, lunch and dinner daily) and The Dome, which serves dinner Tuesday through Saturday. A free airport shuttle is also offered (please contact the hotel for details), and parking is an additional $6 per day.
Centro Comercial Juarez offers shopping about an 8-minute drive from the hotel, while the El Paso Museum of Art can be found 2 minutes away on foot. The El Paso Zoo is roughy an 11-minute drive away and El Paso International Airport is 15 minutes away by car. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, parking $6/night, pets not permitted, wheelchair accessible. (Call Date: October 29, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.
Numerous guests were pleased with the hotel's location. They described it as downtown, and close to highway access, El Paso Art Museum, the El Paso Convention and Performing Arts Center, restaurants, Walgreens and the Mexican border.
The hotel's staff were the source of many compliments by reviewers. They were characterized as accommodating, attentive, helpful and knowledgeable about the area.
Several lodgers enjoyed the hotel's accommodations. They described their rooms as clean, spacious, quiet and well maintained, with comfortable beds, great city views and good air conditioning. Some travellers had complaints about their lodgings, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms.
Although several reviewers enjoyed their clean and spacious accommodations, some lodgers complained about their guest rooms. They reported worn bathrooms and carpets, dated decor, old TVs, plumbing issues, musty odours and no in-room mini-fridges.
Expedia.ca guest reviews rated the hotel 3.6 out of 5 with a 77% recommendation rate from 864 reviews.
TripAdvisor.com guest reviews ranked the hotel #52 of 77 El Paso hotels with an average rating of 3 out of 5 from 225 reviews.
Booking.com guest reviews rated the hotel 7.6 out of 10 from 52 reviews.
The author called the hotel on October 29, 2013 to verify some information.
