OverviewThe Magnolia Hotel is a smoke-free property in downtown Dallas. Dallas Executive Airport (RBD) is a 20-minute drive, Dallas Love Field Airport (DAL) is a 15-minute drive away and Dallas/Fort Worth International Airport (DFW) is a 30-minute drive away.
This renovated historic property offers guest rooms, doubles, suites and extended-stay accommodations that all feature free Wi-Fi, flat screen TVs with satellite/cable, executive work areas, in-room coffee and tea, iron and board, blow dryers, and access to same-day dry cleaning. Single and double guests rooms have mini fridges.
Hotel amenities include free Wi-Fi in common areas, valet parking, 24-hour fitness center, and business center. The onsite restaurant The Lounge is only open for breakfast and dinner during the week, but all day on weekends. The Lounge provides a complimentary evening reception featuring domestic beer, soft drinks, and house wine as well as bedtime milk and cookies and complimentary breakfast. The hotel also provides a complimentary shuttle service to downtown Dallas.
Attractions that are close to the hotel include the Dallas Convention Center, which is a 5-minute drive or a 10-minute walk away, the Dallas World Aquarium, which is a 6-minute drive or a 15-minute walk away, and the Dallas Zoo, which is an 8 to 15-minute drive away. The Dallas Museum of Art is a 8-minute drive or a 15-minute walk away, and the American Airlines Center is a 10-minute drive or a 25-minute walk from the hotel.
Pets 35 lbs and under are allowed with a deposit. This property is handicap accessible. (All distance and travel time estimates: Google Maps)
The Good
Most guests, traveling for business or pleasure, were pleased with the hotel’s location in downtown Dallas and the complimentary shuttle nearby.
In addition to being close to daytime attractions, guests also liked that this property was within walking distance of other restaurants and nightlife in the area.
On average, guests found the staff friendly, helpful and accommodating.
Many guests found the rooms, regardless of the size they chose, to be spacious and comfortable to move around in. Reviewers also liked the setting of this restored property.
Guests who used these services tended to like the selection of the free breakfast and complimentary evening service provided by The Lounge.
The Bad
Some guests reported that that there was confusion as to whether or not they would be charged for valet service.
Some guests had issues with housekeeping. There were problems acquiring towels for their room, claiming that they came slow or not at all. Guest rooms not being cleaned upon check-in was also a common complaint.
Some guests also had problems with the elevators being slow. Others mentioned that the property overall seemed tired and in need of an update. Common complaints were that the carpet was worn in both the rooms and common areas, the lighting in the rooms was dim, making the rooms seem dark.
A few guests on lower floors found the noise from the street disruptive to their sleep.
A few guests felt that the 11 am check-out time was too early.
TripAdvisor.com guest reviews gave this hotel 4.5 out of 5 based 1836 reviews.
Expedia.com guest reviews gave this hotel 4.3 out of 5 based 1314 reviews.
