OverviewThis property is situated among local businesses along Highway 75, north of the downtown area. This hotel is well located for business travellers looking to access nearby offices, or leisure travellers who are looking to explore the area by car.
Both smoking and non-smoking accommodations are available. All rooms include a work desk and chair, a TV, an iron and ironing board, a hair dryer, a coffeemaker and air conditioning. Rooms are furnished with one king bed, one queen bed or two double beds.
Suites provide more spacious accommodations and also include bathrobes, a mini-fridge and a mini-bar. Suites are furnished with one king bed.
Wi-Fi is available in all rooms and suites for an additional fee of $9.95 per 24 hours. Free parking is available on site and pets are not permitted.
The on-site Brass Cactus restaurant serves breakfast, lunch and dinner and offers a children's menu. Room service is available and this hotel is home to The Backdoor Comedy Club.
Other on-site amenities include a fitness centre, a business centre, an ATM, baggage storage, elevators, a gift shop, dry cleaning service, a convenience store and safe deposit boxes. This hotel offers free shuttle service to destinations within a 3-mile radius of the hotel.
NorthPark Center shopping mall and the Greenville Avenue Entertainment District are both 5 minutes away by car, while the Art Institute of Dallas is a 6-minute drive away. Southern Methodist University and the AT&T Performing Arts Center are both 7 minutes away by car, while the Dallas Convention Center is a 9-minute drive away. American Airlines Center, home of the Dallas Stars and Dallas Mavericks, is 13 minutes away by car, while the Dallas Arboretum is a 14-minute drive away.
The Dallas-Fort Worth International Airport (DFW) is a 30-minute drive away. (All driving time estimates: Google Maps)
The GoodMany guests seemed satisfied with their stays at this property, among the reviews used for this analysis.
Many reviewers described their rooms as clean, while a few guests found their rooms to be quiet. A few reviewers specifically mentioned that their beds were comfortable. However, there were some complaints about noise and the room condition (see below for more details).
Many guests found the location convenient for accessing highways, shopping, restaurants and South Methodist University.
The staff were frequently complimented for their friendly and helpful service. One guest described the hotel's personnel as efficient and accommodating.
Several guests praised the food at the on-site restaurant, especially breakfast. However, there were a couple of complaints about room service food (see below).
Several reviewers thought that the room rates were reasonable, while a couple of guests appreciated the free parking. However, some reviewers complained about the Wi-Fi fee (see below for more details).
The Bad
There were several common concerns raised by guests, among the reviews sourced for this editorial.
Several guests thought that their rooms appeared worn and in need of upgrades. One reviewer specifically mentioned finding stained carpeting in her room.
A few reviewers complained about paying additional fees for Wi-Fi ($9.95 per 24 hours).
A couple of guests complained about noisy air-conditioning units in their rooms, while a couple of other reviewers described poor food from room service.
Expedia.ca gave this hotel an average score of 4.1 out of 5, with 91% of 444 guests recommending the property.
TripAdvisor.com ranked this hotel #99 out of 185 hotels in Dallas, with an average score of 3.5 out of 5, from 191 reviews.
