OverviewThe Doubletree by Hilton Austin is a non-smoking property located in North Austin, a 20-minute drive from both Austin Executive Airport (KEDC) and Austin-Bergstrom International Airport (AUS) and a 10-minute drive from Downtown Austin.
Guest rooms and suites feature flat screen TVs with cable, work desks, and MP3 player alarm clocks and room service.
Hotel amenities include a fitness center, swimming pool, laundry service, on-site convenience store, bar area, business center and meeting rooms. Wi-Fi is free, however for high speeds, there is a fee. There are two restaurants, Pappasitos and Pappadeux, both within a 2-minute walking distance of the hotel.
On-site parking is available for a fee (contact the hotel directly for up-to-date information on fees and parking policies).
The University of Texas is an 8-minute drive away, Austin Convention Center is a 15-minute drive away, and the Bob Bullock State History Museum and the Travis County Expo Center are a 10-minute drive away
This hotel is ADA compliant. This hotel does not accept pets. (All distance and travel time estimates: Google Maps)
The GoodOverall, this hotel was well rated by reviewers, and although there were several common complaints (as noted below), they were fairly minor.
Most visitors found this hotel to be clean and comfortable.
Some guests enjoyed this hotel's setting and described the surroundings as picturesque.
Many guests found the hotel's location near Highway I-35 and the downtown area very attractive to many travelers. They also appreciated the many shopping venues and restaurants in the area.
Free cookies were a highlight to many reviewers.
The staff's friendliness and eagerness to please were heralded by the majority of customers.
Most guests seemed to find their rooms clean and adequately comfortable, excluding the exceptions mentioned below.
Most guests felt this hotel provided a good value for the price point.
The Bad
Many customers felt that parking privileges should have been free and self-parking should be made available. Some did not like the garage and would have preferred outdoor parking spaces.
Some guests were displeased about the extra fee for faster Internet speeds.
Some guests felt that the bathrooms needed more ventilation. Inadequate lighting was also mentioned by a few guests.
A few clients described the decor and furnishings throughout the hotel as old and in need of an update or renovation.
Air conditioning problems were experienced by some reviewers. In some cases, the units were too loud or they didn't work adequately.
Some guests had security concerns regarding the set up of the hotel. The windows of interior rooms were said to be in full view of a walkway leading to the courtyard
TripAdvisor.com guest reviews gave this hotel 4 out of 5 based on 361 reviews and ranked #70 out of 181 hotels in the area.
Expedia.com guest reviews gave this hotel 4 out of 5 based on 428 reviews.