Located about a 15-minute walk from the Grand Ole Opry, and a 15-minute drive from Nashville's city centre, The Inn at Opryland (formerly the Radisson Hotel at Opryland), is geared towards travellers who require a hotel with on-site dining, an indoor pool and a free shuttle to local Opry attractions.
This smoke-free hotel has 303 air-conditioned guest rooms and suites, each offering cable TV, a coffeemaker, a desk, a hair dryer and an iron and ironing board. Mini-fridges are available upon request. Rooms with a sitting area and a sofabed are also available, as are wheelchair-accessible rooms.
Hotel amenities include an indoor pool, a hot tub, a 24-hour fitness room, ample meeting/banquet facilities, a business centre, guest laundry facilities, vending machines and free parking. Complimentary shuttle service is offered from the hotel to Gaylord Opryland and neighbouring attractions, including the Grand Ole Opry and Opry Mills Shopping Center.
On-site dining is offered at Atrium Cafe (serving breakfast daily), and Opry Backstage Grill, which serves lunch and dinner daily. Pets are not permitted.
The Country Music Hall of Fame and Museum is roughly a 15-minute drive southwest of the hotel, while Opry Mills Shopping Center can be found a 4-minute drive southward. The Hermitage-Home of President Andrew Jackson is about a 17-minute drive east, and Nashville International Airport (BNA) is a 10-minute drive south. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: July 5, 2013)
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.
The hotel's location was praised by numerous guests, who described it as close to bars, restaurants, shopping, the Grand Ole Opry, downtown Nashville, the interstate and Opry Mills.
Many reviewers were pleased with the level of customer service they received during their stay. They characterized the staff as friendly, helpful and accommodating. Guests also praised the check-in process as efficient.
Several lodgers enjoyed the hotel's accommodations. They described their rooms as clean, modern, spacious, well appointed and nicely decorated, with comfortable beds. It should be noted, however, that a few guest were disappointed with certain aspects of their rooms (see below).
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and noise transfer.
While the majority of lodgers praised their clean and spacious rooms, a few guests had complaints about their accommodations. They reported small bathrooms, a lack of seating, no mini-fridge or microwave and poor Wi-Fi reception.
Noise disruptions were mentioned by a few guests. They reported traffic noise in rooms facing the street, noise from children in rooms located near the pool area and hallway noise.
guest reviews ranked the hotel #66 of 146 Nashville hotels with an average rating of 3 out of 5 from 307 reviews.Booking.com
guest reviews rated the hotel 8.3 out of 10 from 91 reviews.
Expedia.com guest reviews rated the hotel 4 out of 5 with a 95% recommendation rate from 82 reviews.
The author called the hotel on July 5, 2013 to verify some information.