OverviewLocated in downtown Nashville and about a 2-minute drive from Highway 431, the Hotel Indigo Nashville is suitable for business or vacation travellers who prefer a centrally located hotel with on-site dining, extended kitchen amenities and easy highway access.
This hotel has 91 guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a hair dryer and an iron and ironing board. Rooms with a full kitchen, a jetted tub, a separate bedroom and a living room with a sofabed are also available, as are wheelchair-accessible rooms.
Hotel amenities include a fitness centre, meeting/conference space, a business centre, laundry services, and on-site dining at The District Bar and Kitchen, which serves breakfast, lunch and dinner daily. Self-parking is an additional $20 per day and pets are permitted for a one-time fee of $75 per pet.
The Country Music Hall of Fame and Museum is roughly a 15-minute walk from the hotel, while World Power Mall is 8-minutes away by car. The Grand Ole Opry is about a 15-minute drive away and Nashville International Airport (BNA) can be found a 10-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, self-parking $20/night, pets permitted for $75/pet/stay, wheelchair accessible. (Call Date: August 31, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff and rooms.
Numerous patrons praised the hotel's location, finding it close to attractions, downtown, the Country Music Hall of Fame, restaurants, shopping, nightlife and Printer's Alley. One guest remarked, "This hotel is located in the centre of the city, within walking distance of all the tourist landmarks and is easy to find".
The hotel's staff were the source of many compliments by reviewers, who characterized them as efficient, informative, friendly and helpful with entertainment and dining suggestions.
Several guests enjoyed their accommodations at the hotel. They described their rooms as clean, spacious, quiet and modern, with good Wi-Fi, large bathrooms and great city views. A few reviewers had complaints about their rooms, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and value.
Although several guests enjoyed their quiet and modern rooms, a few reviewers had complaints about their lodgings. They reported no in-room microwaves or mini-fridges, no dressers for clothing storage, small-sized rooms and some cleaning issues.
A few lodgers were disappointed with the hotel's value. They found the parking and room rates to be expensive, and also criticized the hotel's lack of free breakfast.
TripAdvisor.com guest reviews ranked the hotel #24 of 147 Nashville hotels with an average rating of 4 out of 5 from 267 reviews.
Expedia.ca guest reviews rated the hotel 4.2 out of 5 with an 89% recommendation rate from 243 reviews.
Booking.com guest reviews rated the hotel 8.3 out of 10 from 61 reviews.
The author called the hotel on August 31, 2013 to verify some information.