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Holiday Inn Express Nashville Downtown

This is a 2 star hotel in Nashville
920 Broadway, Nashville, TN, U.S.A.
Photo 1 - Holiday Inn Express Nashville Downtown
Clean rooms, fantastic staff, with a location and value to match
Pros 
  • Free Wi-Fi and breakfast
  • A large amount of reviews mentioned that their room was spacious, comfortable, and clean
  • The vast majority of guests spoke highly about the staff
  • Numerous reviewers thought the location was by the far best aspect of the hotel
  • A decent number of reviewers expressed their satisfaction with the value of the hotel
Cons 
  • Some reviewers said that they thought the hotel is in need of an update
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Editor's Analysis

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Updated on Oct 10, 2013
Overview
The Holiday Inn Express Nashville Downtown, situated in Nashville, TN, is located 5 minutes away by car from the Wildhorse Saloon.

At this hotel, guests are not allowed to bring pets or smoke. There are 7 floors with 287 rooms.

Amenities included in each room are air conditioning, daily housekeeping, rollaway beds and cribs, a refrigerator, a microwave, a hair dryer, a clock radio, a plasma cable HDTV with premium channels and paid movies, a safe, a phone with wake-up calls and speakerphone, climate control, a coffeemaker, an ironing board with an iron, a desk, and free Wi-Fi. Also included is either one standard bed, 2 standard beds, 2 double beds, or a king bed depending on the room.

At the Holiday Inn Express Nashville Downtown, guests may take advantage of the free breakfast. Parking is also available on-site, but is not free. Other hotel amenities include 2 outdoor pools, shopping, gift shops, 24 hour fitness facilities, a shoe shine, and a patio.

For any needs that the guest may have 4 meeting rooms, an ATM, business services, a laundry service with dry cleaning available, laundry facilities, a bellhop, a 24 hour front desk, a concierge desk, a business center, a staff capable of speaking multiple languages, a safe at the front desk, and a free area shuttle. 

A few areas that a guests who is staying at the Holiday Inn Express Nashville Downtown may want to visit include the Frist Center, which is less than a minutes away by foot, the Country Music Hall of Fame and Museum, which is 4 minutes away by car, the Tennessee State Capitol, which is 2 minutes away by car, LP field, which is 7 minutes away by car, Bicentennial State Park, which is 5 minutes away by car, and Nashville International Airport (BNA), which is 12 minutes away by car. (All transportation time estimates sourced from Google Maps)
The Good
The vast majority of guests were happy with the overall experience they had at the Holiday Inn Express Nashville Downtown. While their were some complaints, they were mostly isolated incidents or the few who disagrees with the majority.

A large amount of reviews mentioned that their room was spacious, comfortable, and sanitary, these guests lacked any complaints with the state of the room.

The vast majority of guests spoke highly about the staff, the staff was described as hospitable, attentive, and helpful.

Numerous reviewers thought the location was by the far best aspect of the hotel, some guests also added that with the addition of the free area shuttle, their experience was only 
heightened.

A decent number of reviewers expressed their satisfaction with the value of the hotel, and made clear that they felt that the quality was worth the expense.


The Bad
There were very few guests who had any complaints, but their was one reoccurring complaint that guests has mentioned in their reviews for the Holiday Inn Express Nashville Downtown. This complaint was that some reviewers said that they thought the hotel is in need of an update, these guests were specifically referring to the dated decor. Although this complaint did exist, it was still somewhat uncommon.
Expedia.com guests rated this hotel 4.2 out of 5 and 92% of guests recommended it based on 497 reviews.

Hotels.com guests rated this hotel 4.1 out of 5 based on 426 reviews.

TripAdvisor.com ranked this hotel #59 of 147 Nashville hotels, with an average rating of 4 out of 5 based on 476 reviews.

Guest Reviews

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171.90 USD - 0.00 USD Holiday Inn Express Nashville Downtown
Rating:
7.7
Good
Ranking:
#3
Out of 144 hotels
Guest Rating Explained
Rating: 7.7 / 10

No. of guest ratings: 8
No. of guest comments: 8
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #3 out of 144 hotels in Nashville ranked by guests.
Guest Recommendations
Yummy Breakfast.
"Rooms were very clean. Staff were well courteous. Breakfast was the best."
Abraham from De Pere, WI US rated Holiday Inn Express Nashville Downtown 8 out of 10 on October 27, 2011
Reid from Hattiesburg, MS US rated Holiday Inn Express Nashville Downtown 9 out of 10 on November 17, 2010
"The parking was a problem for me. I was only told about one parking area. It was under ground and it was very hard to get around and full both times I tried to get in. I had to back out when a came to a dead end THAT WAS VERY HARD in a parking area such as this. There was no room to move/drive. The next morning when I was leaving we saw another parking lot that we could have used but was not told about. The breakfast was wonderful and so were the rooms."
Connie from Cookeville, TN US rated Holiday Inn Express Nashville Downtown 8 out of 10 on August 04, 2006
Verified Guest from M?laga, ES rated Holiday Inn Express Nashville Downtown 8 out of 10 on August 24, 2005
"The carpets were dirty. The bathtub in my room was stained & dirty. The location is good to get to downtown and access to freeways. Overall, the convenience was the greatest benefit for me."
Ron from Douglasville, GA US rated Holiday Inn Express Nashville Downtown 7 out of 10 on July 31, 2005
"Five minute walk from the music district. Many great restaurants nearby. Loved going to the Frist Art Center right across the street. Helpfull staff and found our way around town easily."
Marilyn from Saint Joseph, MI US rated Holiday Inn Express Nashville Downtown 9 out of 10 on April 06, 2005
Jeremiah from Carrollton, GA US rated Holiday Inn Express Nashville Downtown 9 out of 10 on January 02, 2005
Alan from Lake Worth, FL US rated Holiday Inn Express Nashville Downtown 8 out of 10 on August 19, 2004

Amenities

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Holiday Inn Express Nashville Downtown

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Cable / Satellite TV
  • In Room Movies
  • Bath / Hot Tub
  • Meeting Rooms
  • TV
  • Laundry service
  • Shops
  • Photocopier
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Executive Floor
  • Designated Smoking Area
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Shoe Shine
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Fax (615) 244-0445
Friday Closing Time 24:00
Friday Opening Time 00:00
General Amenities Safe-deposit box (front desk) | Child Care Services | Shoe Shine Service | Gift Shop / News Stand | Laundry Machines | Fitness Room | Convenience Store | Laundry Service | Dry Cleaning Service
General Property Info 24 hr Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Neighbourhood Downtown / City Center
Number of Floors 7
Number of Rooms 287
Number of Suites 14
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email dvandenberg@hiexndt.com
Place Status Open at this location
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Toll-free (877) 834-3613
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00


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Published 09.01.2015
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