OverviewLocated a 1-minute drive from the nearest Interstate 40 on-ramp in east Memphis, the Red Roof Inn Memphis East is suitable for car travellers who require a pet-friendly and economical hotel with easy highway access and free Wi-Fi.
Each of the hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a desk and a private bathroom. Rooms with a microwave, a mini-fridge and a coffeemaker are also available, as are wheelchair-accessible rooms.
The hotel also offers a free coffee bar, free parking and vending machines. Smoking and non-smoking rooms are available. One pet per room is permitted free of charge.
Downtown Memphis is roughly a 17-minute drive away, while Sycamore Square Mall Shopping Center is 9 minutes away on foot. Graceland is about a 25-minute drive away and Memphis International Airport (MEM) can be found 20 minutes away by car. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, one pet/room free, wheelchair accessible. (Call Date: October 8, 2013)
The GoodGuest reviews sourced for this analysis showed positive responses towards the hotel's staff, rates and location.
Many lodgers were impressed with the level of customer service they received during their stay. They found the staff to be friendly and helpful with directions and suggestions, as well as generally efficient.
Several guests were pleased with the hotel's rates, describing them as inexpensive, great and low. One patron remarked, "This is a hotel that is in 10-15 driving distance from a lot of things in Memphis, making its price and the accessibility to the interstate one of the better deals you'll find".
The hotel's location was enjoyed by several reviewers. They found it close to the highway, restaurants, shopping, the airport, downtown Memphis and Graceland.
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms.
While some lodgers described their rooms as clean and well equipped, some reviewers criticized their lodgings. They reported noisy air-conditioning units, dated decor, worn furniture, fixtures and carpets, uncomfortable beds, old TVs, cigarette odours in non-smoking rooms and no in-room irons or hair dryers.
Expedia.ca guest reviews rated the hotel 3.2 out of 5 with a 71% recommendation rate from 251 reviews.
Booking.com guest reviews rated the hotel 2.9 out of 5 from 145 reviews.
TripAdvisor.com guest reviews ranked the hotel #77 of 135 Memphis hotels with an average rating of 3 out of 5 from 83 reviews.
The author called the hotel on October 8, 2013 to verify some information.