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Holiday Inn Express Memphis Southwind

This is a 2 star hotel in Memphis
4068 Stansell Court, Memphis, TN, U.S.A.
Photo 1 - Holiday Inn Express Memphis Southwind
Close to highway, great staff, clean rooms, minor concerns with poor Wi-Fi & noise
  • Free Wi-Fi, free airport/area shuttle, free parking, free breakfast
  • Many guests were pleased with the hotel's proximity to shopping and highway access
  • Numerous reviewers praised the staff for their friendly and helpful service
  • Several lodgers enjoyed the quality and variety of the hotel's free breakfast
  • The hotel's rooms were complimented for being clean and well equipped
  • A few guests reported poor Wi-Fi and cellphone coverage in their rooms
  • Noise transfer was reported by a few patrons
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Editor's Analysis

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Updated on Jul 23, 2013
Located just off Highway 385 in southeast Memphis, the Holiday Inn Express Memphis Southwind is geared towards business and vacation travellers who require a hotel with a free breakfast, easy highway access and an outdoor pool.

This hotel has 122 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a mini-bar, a microwave, a desk, an iron and ironing board and a hair dryer. Rooms with a separate bedroom, a living area with a sofabed and a dining table are also available, as are wheelchair-accessible rooms. Smoking and non-smoking room types are both available.

Hotel amenities include an outdoor pool, a fitness room, business centre, meeting/banquet facilities, guest laundry, a free continental breakfast and free parking. A free airport and area shuttle are also offered (please contact the hotel for scheduling details). Pets are not permitted.

Cracker Barrel Restaurant is directly behind the hotel and serves breakfast, lunch and dinner daily. Hickory Ridge Mall is roughly a 15-minute drive westward. Downtown Memphis is about a 26-minute drive northwest of the hotel, and Memphis International Airport (MEM) is approximately a 20-minute drive west. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: July 18, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff, rooms and breakfast.

The hotel's location was praised by many guests, who described it as easy to find, as well as close to restaurants, shopping, the airport, highway access, Cracker Barrel, the Memphis Zoo, soccer fields and a gas station. A few lodgers did find the hotel slightly far from the city centre, however.

Numerous reviewers were pleased with the level of customer service they received, characterizing the staff as friendly, helpful, efficient and professional.

Several lodgers complimented the hotel's accommodations. They described their rooms as clean, spacious, quiet and well equipped, with comfortable beds and pillows. It should be noted, however, that a few guests had complaints about their rooms (see below).

The hotel's breakfast was enjoyed by several patrons, who described it as great, plentiful, awesome and above average, with a good variety of hot and cold items and great staff.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and noise transfer.

Although the majority of reviewers were pleased with their clean and well-equipped rooms, a few lodgers had complaints. They reported slow/intermittent Wi-Fi, difficulty with cellphone coverage, worn carpets and musty smells.

Noise disturbances were mentioned by a few guests, who reported noise from guests in adjacent rooms, the hallways and rooms overhead. guest reviews ranked the hotel #23 out of 134 Memphis hotels with a 4 out of 5 average rating from 66 reviews. guest reviews rated the hotel 4.3 out of 5 with a 93% recommendation rate from 41 reviews. guest reviews rated the hotel 4.3 out of 5 from 38 reviews.

The author called the hotel on July 18, 2013 to verify some information.

Guest Reviews

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103.32 USD - 0.00 USD Holiday Inn Express Memphis Southwind
Out of 128 hotels
Guest Rating Explained
Rating: 6.9 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #16 out of 128 hotels in Memphis ranked by guests.
Guest Recommendations
Convenient Location
"I found this location to be very convenient to excellent shopping at the Avenue Mall...Shopping Centers in Germantown...Excellent Restaurants..Airport. We found the rooms to be very nice and the staff to be very accomadative. Excellent value for the money."
Don from Jackson, TN US rated Holiday Inn Express Memphis Southwind 8 out of 10 on November 27, 2013
Samuel from Jackson, TN US rated Holiday Inn Express Memphis Southwind 9 out of 10 on May 30, 2004
Jay from Lebanon, TN US rated Holiday Inn Express Memphis Southwind 5 out of 10 on May 28, 2004


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Holiday Inn Express Memphis Southwind

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Swimming pool
  • Dry Cleaning
  • Safe-Deposit Box
  • Refrigerator
  • In Room Movies
  • Bath / Hot Tub
  • Wake-up Service
  • Meeting Rooms
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Photocopier
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Outdoor
  • Executive Floor
  • Self Laundry

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Published 09.01.2015
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