OverviewThis hotel is situated among other hotels and restaurants, southeast of the Memphis city centre. Offering free Wi-Fi, in-room desks and lap desks, and located within a 2-minute walk of the FedEx Headquarters, this property is well suited for business travellers.
Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, a 32" flat screen TV with pay-per-view movies, a desk, a lap desk, a coffeemaker, an iron and ironing board, a hair dryer and air conditioning. Select rooms also include a sofabed. Suites, which provide more spacious accommodations, and accessible rooms are also available.
Free parking is available on site and pets are not permitted.
A free breakfast is served daily from 6 am to 10 am. This hotel does not have an on-site restaurant.
Other on-site amenities include an outdoor pool, a fitness centre, a business centre, meeting rooms, baggage storage, coin-operated laundry machines and safe deposit boxes.
The AgriCenter is about 15 minutes away by car, while Graceland is a 25- to 35-minute drive away. The Memphis City Center area is about a 30-minute drive away and features the Cook Convention Center and the FedEx Forum. Riverside International Speedway is about 35 minutes away by car.
The Memphis International Airport (MEM) is a 20- to 30-minute drive away. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on September 14, 2013: Free breakfast hours.
Note: Renovations in the lobby and guest corridors will be ongoing until October 21, 2013.
The GoodAmong the reviews used for this analysis, many guests seemed pleased with their stay at this hotel.
Many guests described their rooms as clean, while some other reviewers mentioned that their rooms were generally comfortable and quiet. A couple of guests found the beds comfortable.
Many reviewers thought that the hotel was centrally located near FedEx Headquarters, restaurants and shopping.
The staff throughout the hotel were frequently complimented for their friendly and accommodating service.
Several guests praised the food and selection at the free breakfast.
The Bad
At the time this editorial was written, the hotel was undergoing renovations that were due to be completed on October 21, 2013. Some of the below guest concerns may have been addressed by the renovations.
There were few common concerns or complaints found for this hotel, among the reviews sourced for this editorial. However, a few reviewers thought that the in-room carpeting and furniture were in need of upgrades, while a couple of other guests found the in-room air-conditioning units ineffective.
Expedia.ca gave this hotel an average score of 4.2 out of 5, with 90% of 41 guests recommending the property.
TripAdvisor.ca ranked this hotel #35 out of 135 hotels in Memphis, with an average score of 4 out of 5, from 63 reviews.
The author called the hotel on September 14, 2013 to verify some information.