OverviewLocated about an 8-minute drive from
Memphis International Airport (MEM) along Interstate 240, the Courtyard by Marriott Memphis Airport is suitable for air or car travellers who require a stopover hotel with a free airport shuttle, an outdoor pool and easy highway access near the airport.
This hotel has 157 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a desk, an iron and ironing board and a hair dryer. Rooms with a separate bedroom, a living room with a sofabed and a microwave are also available, as are wheelchair-accessible rooms. Pets are not permitted.
Hotel amenities include a seasonal outdoor pool, fitness facilities, two meeting/conference rooms, a business centre, a BBQ and picnic area, laundry facilities and free parking. The Bistro serves breakfast and dinner daily, and a free 24-hour round-trip airport shuttle runs every 30 minutes (please contact the hotel for details).
Downtown Memphis is about a 15-minute drive from the hotel, while Southland Mall, Graceland and The Links at Pine Hill Golf Course can all be found roughly 10 minutes away by car. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: August 31, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms, shuttle and location.
Many lodgers praised the hotel's staff, characterizing them as friendly, efficient and helpful with directions and dining suggestions. One patron remarked, "The staff is among the friendliest I have encountered. They helped us with dinner reservations and directions. We needed towels and they were there within five minutes".
The hotel's accommodations were a source of numerous compliments by guests. They were described as spacious, clean, quiet, nicely decorated, well maintained and well equipped, with comfortable beds.
Several reviewers were pleased with the hotel's shuttle service. They described it as reliable, prompt and frequent, with friendly service.
Several patrons were also pleased with the hotel's location. They found it close to the airport, highway access, Graceland and downtown Memphis. It should be noted, however, that a few guests had complaints about the location (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer and the location.
Some guests complained of noise disturbances during their stay. They reported airport and highway noise, as well as noise from guests in adjacent rooms and the hallways. A few guests mentioned frontside rooms had less traffic noise.
Although several reviewers were pleased with the hotel's proximity to Graceland and the airport, a few lodgers were disappointed with the location. They described it as "a little off the beaten path", and reported there being very few restaurants or establishments in the area. These guests felt the hotel was better suited to those with a vehicle.
Expedia.ca guest reviews rated the hotel 4 out of 5 with an 85% recommendation rate from 252 reviews.
TripAdvisor.com guest reviews ranked the hotel #
63 of 135 Memphis hotels with an average rating of 3 out of 5 from 110 reviews.
Hotels.com guest reviews rated the hotel 3.8 out of 10 from 95 reviews.
The author called the hotel on August 31, 2013 to verify some information.
