OverviewThe Red Roof Inn - Knoxville West is a smoke-free property located off I-40/I-75, just a 20-minute drive from McGhee Tyson Airport (TYS) and a 25-minute drive from Knoxville Downtown Island Airport(DKX). This property is 20 minutes away from Downtown Knoxville by car.
Guest room features include free cable, free Wi-Fi, flat screen TVs and room service. Microwaves, mini refrigerators and in-room coffee are available in select rooms.
This hotel offers free coffee in the lobby, a snack center and meeting rooms. Children under 17 stay free. Famous Dave's restaurant is across the parking lot and a Waffle House a 4-minute drive or a 14-minute walk away.
The University of Tennessee is a 15-minute drive away, while Convention and Exhibitors Center is a 1-minute drive or walk away. Dollywood is a 1-hour drive away, the Knoxville Zoo is a 25-minute drive away, and the Smoky Mountains are a 1-hour and 15-minute drive away.
This hotel is ADA compliant. This hotel accepts pets for no fee. (All distance and travel time estimates: Google Maps)
The GoodPet-owning reviewers were pleased with the pet-friendly status of this hotel. They appreciated not being charged for bringing their pets and also that there was plenty of space to walk dogs while staying on the property.
Most guests found their rooms to be clean and comfortable, providing a restful atmosphere.
Most reviewers found the staff to be friendly and accommodating.
Many guests mentioned Famous Dave's, the restaurant across the parking lot from this property. Those that visited Famous Dave's appreciated not having to go very far for food. There are other restaurants in the area that were also considered to be easily accessible from the hotel as well.
Overall, most guests found this hotel provided a good value for the price point, with few exceptions.
The Bad
Some guests mentioned that they were displeased with the limited number of channels on the TVs in their room.
A few guests found their rooms and adjoining bathrooms to be smaller than they expected.
A few guests reported multiple issues with their bathrooms. Some guests said that the toilet and tub area were not cleaned to their satisfaction, while others complained of leaky showers and various issues with the sinks.
While most visitors had good experiences regarding the cleanliness of the rooms, a few guests found the carpets to be in need of a deep cleaning. One reviewer mentioned an odd yellow stain on their carpet.
A few reviewers mentioned that their rooms were noisy. One was near the stairs and another was near the front office, and both mentioned hearing doors opening and closing pretty frequently.
TripAdvisor.com guest reviews gave this hotel 4 out of 5 based on 137 reviews and ranked #21 out of 91 hotels in the area.
Expedia.com guest reviews gave this hotel 3.8 out of 5 based on 335 reviews.
