OverviewLocated about a 3-minute drive from the nearest Interstate 75 on-ramp in Knoxville's Farragut suburb, the Holiday Inn Express Hotel & Suites Knoxville-Farragut is geared towards road travellers who require a hotel with easy highway access, a free breakfast and rooms with a microwave and mini-fridge.
Each of this smoke-free hotel's guest rooms offers air conditioning, free Wi-Fi, cable TV, a coffeemaker, a microwave, a mini-fridge, a hair dryer, an iron and ironing board and a desk. Rooms with a dining table and a sitting area with a sofabed are also available, as are wheelchair-accessible rooms.
The hotel also offers an indoor pool, a fitness centre, guest laundry, a free breakfast and free parking. Pets are not permitted.
Knoxville's city centre is about a 20-minute drive away, while Village Green Shopping Center can be found 6 minutes away by car. Knoxville Zoological Gardens are a 25-minute drive from the hotel and McGhee Tyson Airport (TYS) is roughly a 19-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, no pets, wheelchair accessible. (Call Date: November 22, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms and breakfast.
The hotel's staff were the source of numerous compliments by reviewers. They were characterized as friendly, professional and helpful with sightseeing and dining recommendations.
Many guests praised their accommodations at the hotel. They described their rooms as clean, spacious, modern, quiet, well equipped and well maintained, with reliable Wi-Fi and comfortable beds and pillows.
The hotel's breakfast was enjoyed by several lodgers, who found it exceptional, frequently restocked and fresh, with many hot and cold choices and great coffee. One patron remarked, "The breakfasts were a very nice surprise; all the bacon, sausage, eggs, pancakes, fresh fruit, yogurt, etc. you wanted, all included in the room price!".
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms.
Although the majority of guests praised their clean and modern rooms, a few reviewers had complaints. They reported uncomfortable beds and a noisy air conditioner.
Expedia.ca guest reviews rated the hotel 4.7 out of 5 with a 95% recommendation rate from 110 reviews.
TripAdvisor.com guest reviews ranked the hotel #11 of 92 Knoxville hotels with an average rating of 4.5 out of 5 from 91 reviews.
Booking.com guest reviews rated the hotel 8.6 out of 10 from 7 reviews.
The author called the hotel on November 22, 2013 to verify some information.
