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Hilton Knoxville

This is a 3 star hotel in Knoxville
501 West Church Avenue, Knoxville, TN, U.S.A.
Photo 1 - Hilton Knoxville
Praised by guests for downtown location, friendly service and cleanliness
  • Free Wi-Fi and free parking
  • Many guests described their rooms as comfortable
  • The staff were frequently complimented for their friendly service
  • Many reviewers found the location convenient for walking to downtown destinations
  • A couple of guests thought that the room rates were reasonable
  • A few guests complained about noise from inside and outside their room
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Editor's Analysis

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Updated on Nov 19, 2013
Situated in downtown Knoxville, this property is centrally located for exploring the area on foot. The World’s Fair Park, the Howard H. Baker, Jr. United States Courthouse and the Knoxville Convention Center are all within a 6-minute walk.

This hotel is smoke free and all rooms include free Wi-Fi, a 32" or a 42" flat screen TV with pay-per-view movies, a desk, a safe, a coffeemaker, an iron and ironing board, a hair dryer, blackout curtains and air conditioning. Accessible rooms are available and executive rooms include upgraded amenities and bathrobes.

Self-parking is available on site for an extra charge of $12 per night, while valet parking is available for an additional charge of $15 per night. Pets are permitted in select rooms for an additional fee of $35 per stay.

There are multiple on-site dining options. The Market Cafe serves breakfast, lunch and dinner, while The Orange Martini serves dinner only. Room service and a Starbucks Coffee kiosk is also available.

Other on-site amenities include a pool, a fitness centre, a business centre, a convenience store, an ATM, baggage storage, concierge service, a gift shop, laundry service and safe deposit boxes. 

The University of Tennessee and Neyland Stadium are both about a 20-minute walk away or a 5-minute drive away. 
Museum of Appalachia and Turkey Creek Shopping are 20 minutes away by car, while the Great Smoky Mountains National Park is a 75- to 80-minute drive away. (All walking and driving time estimates: Google Maps)

McGhee Tyson Airport is about a 17-minute drive away. (All walking and driving time estimates: Google Maps)
The Good
Among the reviews used for this analysis, the location and the staff were frequently complimented.

Many guests described the staff as welcoming, friendly and helpful. One reviewer said that the staff "have always been extremely helpful for traffic advice and the best restaurant and atmosphere locations."

Many reviewers found the central downtown location convenient for walking to area attractions and one guest said that this hotel was "where the action is".

The rooms were frequently described as clean, while a couple of guests added that the rooms were generally comfortable and well appointed with modern furnishings.

A couple of reviewers thought that the room rates were reasonable.

The Bad
There were few complaints or concerns found for this property, among the reviews sourced for this editorial. However, a couple of guests were disrupted by noise from a neighbouring room, while one reviewer found the in-room air conditioning noisy. gave this hotel an average score of 4.3 out of 5, with 91% of 419 guests recommending the property. ranked this hotel #35 out of 92 hotels in Knoxville, with an average score of 4 out of 5, from 354 reviews.

Guest Reviews

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102.54 USD - 0.00 USD Hilton Knoxville
Out of 75 hotels
Guest Rating Explained
Rating: 6.7 / 10

No. of guest ratings: 2
No. of guest comments: 2
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #13 out of 75 hotels in Knoxville ranked by guests.
Guest Recommendations
"The pillows and bedding were the best I've had at a hotel. I was dissapointed in the service desk. I was there for government buisiness but was charged the full room rate. My travel coordinator contacted the buisiness office, but they didn't adjust my room rate."
Julian from Helena, MT US rated Hilton Knoxville 8 out of 10 on December 09, 2005
Martin from London, GB rated Hilton Knoxville 8 out of 10 on August 19, 2005


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Hilton Knoxville

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Valet Parking
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Golf Course
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • Bath / Hot Tub
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Shops
  • Water Activities
  • Billiards
  • Dart Board
  • Fishing
  • Playground
  • Spa & Wellness Centre
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Outdoor
  • Luggage Storage
  • Designated Smoking Area
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Express Check-In/Check-Out
  • Self Laundry

User Contributed Info

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Step into the warm and inviting charm of East Tennessee hospitality at the Hilton Knoxville hotel.

The Hilton Knoxville, Tennessee hotel is situated in the heart of downtown, the gateway to scenic East Tennessee. With a covered sky bridge to the Knoxville Convention Center, a short walk to the University of Tennessee campus, views of the Tennessee River & Neyland Stadium, and perfectly situated in the downtown business district, the Hilton Knoxville, TN hotel is convenient to it all.

Category Accommodation and Food Services
Fax 1-865-525-6532
General Amenities Suitcase Storage | Gift Shop / News Stand | Fitness Room | Convenience Store | Laundry Service | Concierge
General Property Info Cash Machine | Elevator/Lift
Listing Type Place
Parking Paid | Lot | Valet
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Public Access Open to the General Public
Room Amenities Blackout drapes/curtains | Electronic/magnetic keys | Air Conditioning | Iron/Ironing Board | Telephone | Complimentary Newspaper | Voicemail
Room Entertainment Cable Television | Premium TV Channels | High Definition TV | Flat Panel TV
WiFi Free

24 Hour Hotel Reservations call Toll Free 1-866-899-8039 from the USA or Canada
International Callers call Toll Free 00-800-86071350 or +1 210-507-5997 and mention Promo Code 6932
Published 09.01.2015
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