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The Chatt Inn

This is a 2 star hotel in Chattanooga
2000 East 23rd Street, Chattanooga, TN, U.S.A.
Photo 1 - The Chatt Inn
Budget hotel 1 minute from I-24 by car, but dated interiors
Pros 
  • Free Wi-Fi and free parking
  • A couple of guests thought that the room rates were reasonable
Cons 
  • Several guests thought that the interiors were dated and in need of upgrades
  • Several reviewers complained that the surrounding neighbourhood seemed unsafe
  • A couple of guests had difficulty getting water in the shower
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Editor's Analysis

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Updated on Oct 4, 2013
Overview
Located south of the Chattanooga city centre, this property is situated among local businesses. This hotel is well located for guests looking for convenient access to Interstate 24, which is a 1-minute drive away.

Both smoking and non-smoking rooms are available. All rooms include free Wi-Fi, a TV, a full-sized fridge, a microwave and air conditioning. Accessible rooms are available.

Free parking is available on site and pets are permitted in select rooms for an additional fee of $35 per stay.

This hotel does not offer on-site dining. On-site amenities include an outdoor pool, guest laundry facilities, vending machines and a 24-hour front desk.

The Chattanooga Zoo at Warner Park is a 6-minute drive away. The city centre aera is about 10 minutes away by car and features the Tennessee Aquarium, the Creative Discovery Museum, AT&T Park and the Hunter Museum of American Art. Lake Winnepesaukah Amusement Park is 12 minutes away by car, while natural attractions, including Rock City and Ruby Falls are both within a 17-minute drive. (All driving time estimates: Google Maps)

Verified by a front desk agent on September 24, 2013: Smoking and accessible rooms are available. Pet policy.
The Good
Among the reviews used for this analysis, a couple of guests agreed that the room rates were reasonable.

Several guests found the rooms clean and the front desk staff friendly, however, several other reviewers did not (see below for more details).

The Bad
There were several common concerns found for this hotel, among the reviews sourced for this editorial.

Several guests complained that their rooms appeared dated and did not meet their cleanliness expectations. One reviewer specifically mentioned that the bedding appeared unclean, while another guest found pet hair on the floor. A couple of guests could not get water to flow from the shower.

Several reviewers complained about "seedy" clientele at this hotel. These reviewers also thought that the surrounding neighbourhood seemed unsafe.

While some guests praised the staff, a few reviewers thought that the customer service was unfriendly and unhelpful. One reviewer said that a front desk agent assigned him an occupied room multiple times when he was checking-in.
TripAdvisor.ca ranked this hotel #69 out of 96 hotels in Chattanooga, with an average score of 2.5 out of 5, from 11 reviews.

The author used the official website and Booking.com as sources for writing the overview. The author called the hotel on September 24, 2013 to verify some information.

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Published 11.25.2014
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