OverviewLocated about a 7-minute drive from Chattanooga Airport (CHA) just off Interstate 75, the Hampton Inn Chattanooga-Airport I-75 is geared towards car or air travellers who require a hotel with a free breakfast, a free airport shuttle and easy highway access.
Each of the hotel's air-conditioned guest rooms and suites comes equipped with outside access, free Wi-Fi, cable TV, a coffeemaker, a microwave, a mini-fridge, a desk, a lapdesk, an iron and ironing board and a hair dryer. Rooms with a wet bar, a living area and sofabed and a separate bedroom are also available, as are wheelchair-accessible rooms.
Hotel amenities include a seasonal outdoor pool, a fitness room, a business centre, laundry facilities, free parking and a free breakfast. A free airport/area shuttle is also available (please contact the hotel for details). Pets are not permitted.
Hamilton Place Mall and Hickory Valley Golf Course can both be found about 3 minutes away by car, while the University of Phoenix - Chattanooga Campus is a 7-minute drive from the hotel. Chattanooga Zoo is roughly a 15-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: November 15, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rooms, location and breakfast.
Many guests praised the hotel's staff, finding them efficient, helpful, friendly and knowledgeable about the area. One patron remarked, "Every member of the hotel staff from the management to the housekeepers spoke to us with the rare kind of customer service that is lacking in many other hotels".
The hotel's accommodations were enjoyed by numerous reviewers. They described their rooms as clean, well equipped, spacious and quiet, with fast Wi-Fi and comfortable beds and pillows. A few lodgers were disappointed with their rooms, however (see below).
Several travellers were pleased with the hotel's location. They found it to be easily accessible and safe, as well as close to restaurants, the waterfront, shopping, highway access and the airport.
The hotel's breakfast was the source of several compliments by patrons. They described it as wonderful and delicious, with several hot and cold items and friendly staff.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and noise transfer.
Although the majority of reviewers were pleased with their well-equipped and comfortable rooms, a few guests were disappointed with their lodgings. They reported small-sized rooms, worn decor and fixtures, musty odours and some cleaning issues.
Noise transfer was mentioned by a few lodgers. They reported noisy in-room air conditioning and doors slamming in the hallways, as well as street noise and noise from guests in adjacent rooms.
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with a 92% recommendation rate from 209 reviews.
TripAdvisor.com guest reviews ranked the hotel #41 of 96 Chattanooga hotels with an average rating of 3.5 out of 5 from 130 reviews.
Booking.com guest reviews rated the hotel 8.1 out of 10 from 33 reviews.
The author called the hotel on November 15, 2013 to verify some information.
