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Hampton Inn Chattanooga-Airport I-75

This is a 3 star hotel in Chattanooga
7013 Shallowford Road, Chattanooga, TN, U.S.A.
Photo 1 - Hampton Inn Chattanooga-Airport I-75
7-min. drive from airport, free breakfast & airport shuttle, kitchenettes in rooms
Pros 
  • Free Wi-Fi, free breakfast, free airport/area shuttle, free parking
  • Many guests were pleased with the level of customer service they received
  • Numerous reviewers enjoyed their clean and comfortable rooms
  • The hotel's breakfast was praised for its quality and variety
Cons 
  • Worn decor and musty odours were reported by a few lodgers
  • A few guests complained of noise transfer during their stay
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Editor's Analysis

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Updated on Nov 22, 2013
Overview
Located about a 7-minute drive from Chattanooga Airport (CHA) just off Interstate 75, the Hampton Inn Chattanooga-Airport I-75 is geared towards car or air travellers who require a hotel with a free breakfast, a free airport shuttle and easy highway access.

Each of the hotel's air-conditioned guest rooms and suites comes equipped with outside access, free Wi-Fi, cable TV, a coffeemaker, a microwave, a mini-fridge, a desk, a lapdesk, an iron and ironing board and a hair dryer. Rooms with a wet bar, a living area and sofabed and a separate bedroom are also available, as are wheelchair-accessible rooms.

Hotel amenities include a seasonal outdoor pool, a fitness room, a business centre, laundry facilities, free parking and a free breakfast. A free airport/area shuttle is also available (please contact the hotel for details). Pets are not permitted. 

Hamilton Place Mall and Hickory Valley Golf Course can both be found about 3 minutes away by car, while the University of Phoenix - Chattanooga Campus is a 7-minute drive from the hotel. Chattanooga Zoo is roughly a 15-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: November 15, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rooms, location and breakfast.

Many guests praised the hotel's staff, finding them efficient, helpful, friendly and knowledgeable about the area. One patron remarked, "Every member of the hotel staff from the management to the housekeepers spoke to us with the rare kind of customer service that is lacking in many other hotels".

The hotel's accommodations were enjoyed by numerous reviewers. They described their rooms as clean, well equipped, spacious and quiet, with fast Wi-Fi and comfortable beds and pillows. A few lodgers were disappointed with their rooms, however (see below).

Several travellers were pleased with the hotel's location. They found it to be easily accessible and safe, as well as close to restaurants, the waterfront, shopping, highway access and the airport.

The hotel's breakfast was the source of several compliments by patrons. They described it as wonderful and delicious, with several hot and cold items and friendly staff.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and noise transfer.

Although the majority of reviewers were pleased with their well-equipped and comfortable rooms, a few guests were disappointed with their lodgings. They reported small-sized rooms, worn decor and fixtures, musty odours and some cleaning issues.

Noise transfer was mentioned by a few lodgers. They reported noisy in-room air conditioning and doors slamming in the hallways, as well as street noise and noise from guests in adjacent rooms.
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with a 92% recommendation rate from 209 reviews.

TripAdvisor.com guest reviews ranked the hotel #41 of 96 Chattanooga hotels with an average rating of 3.5 out of 5 from 130 reviews.

Booking.com guest reviews rated the hotel 8.1 out of 10 from 33 reviews.

The author called the hotel on November 15, 2013 to verify some information.

Guest Reviews

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92.37 USD - 0.00 USD Hampton Inn Chattanooga-Airport I-75
Rating:
6.2
Fair
Ranking:
#11
Out of 72 hotels
Guest Rating Explained
Rating: 6.2 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #11 out of 72 hotels in Chattanooga ranked by guests.
Guest Recommendations
"Office and dining area were relatively nice, but my room was far from that. It appeared dirty both outside and inside. The shower was falling apart, carpet was coming off the floor and there was dirt in the corners of the rooms. Parking was also an issue. I was not able to park near my room. I had to park around the corner and walk because of the lack of spaces. In addition, someone had a huge moving truck taking up five spaces because it was parked sideways. I have stayed at Hampton's before and this is by far the worst one I've seen."
Thomas from Harrodsburg, KY US rated Hampton Inn Chattanooga-Airport I-75 4 out of 10 on February 16, 2006
"Hotel is conveniently located just off of I-75. We were on our way to Florida from Cincinnati, OH and this was a nice stop after almost six hours of driving. We arrived about 2:00AM exhausted and was very grateful when the desk clerk said we could have a later check-out time of 12:30PM instead of 11:00AM. The room was very clean and the free breakfast was a plus. We will definitely stay at this hotel again."
Todd from Cincinnati, OH US rated Hampton Inn Chattanooga-Airport I-75 9 out of 10 on July 23, 2005
Evert from Scherpenzeel, NL rated Hampton Inn Chattanooga-Airport I-75 7 out of 10 on April 15, 2004

Amenities

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Hampton Inn Chattanooga-Airport I-75

  • Business Center
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Airport shuttle
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Safe-Deposit Box
  • Cable / Satellite TV
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Golf Course (nearby)
  • Photocopier
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Outdoor
  • Picnic Area/Tables
  • Luggage Storage
  • Vending Machines
  • Express Check-In/Check-Out
  • Self Laundry
  • Free Parking

User Contributed Info

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Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 00:00
General Property Info 24 hr Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Postal Code 37421
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone (423) 855-0095
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

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