OverviewLocated on Myrtle Beach and about a 2-minute drive from Highway 10, the Ocean Reef Resort is popular with travellers who prefer a resort-style hotel with extended kitchen amenities.
This hotel has 337 air-conditioned guest rooms, suites and one- to four-bedroom condos. Each unit offers free Wi-Fi, cable TV, a DVD player, a balcony, a mini-fridge, a microwave, a coffeemaker, an iron and ironing board and a hair dryer. Standard rooms offer two queen beds, while various suites and condos offer additional amenities such as separate bedrooms, a jetted tub, a full kitchen, a washer and dryer, a desk and a sitting area with a sofabed.
Hotel amenities include an indoor pool, an outdoor pool, hot tubs, a fitness centre, a spa, meeting/conference space and free parking.
Children's amenities include Shipwreck Water Park, a games room, a lazy river and two kiddie pools.
On-site indoor and outdoor dining is offered at Cafe du Port, which serves breakfast and seasonal lunch daily. The hotel also serves a daily breakfast buffet. Banana Boat Lounge and Bar offers dining and drinks poolside. Pets are not permitted and the hotel is not wheelchair accessible.
Ripley’s Aquarium is roughly a 12-minute drive southwest of the hotel, while Myrtle Beach Shopping Center can be found about 8 minutes away on foot. The Carolina Opry is a 7-minute drive northeast.
Public transit access is less than a 1-minute walk away, and Myrtle Beach International Airport (MYR) is roughly a 22-minute drive southwest along the coast. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, not wheelchair accessible. (Call Date: June 7, 2013)
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, location and rooms.
Numerous guests were pleased with the level of customer service they received during their stay. Guests commonly characterized the staff as courteous, efficient and accommodating.
The hotel's location was praised by many lodgers. They found it to be central, as well as close to the beach, a bus stop, shopping, restaurants, golf, Broadway at the Beach and Barefoot Landing.
Several reviewers were pleased with their accommodations. They described their rooms as clean, well maintained, spacious, bright and well equipped, with fantastic ocean views. It should be noted, however, that some guests had complaints about their rooms (see below).
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer, the rooms and parking.
Noise disruptions were mentioned by a few lodgers. They reported elevator noise, as well as noise from the pool area at night, from the maids in the hallways in the morning, plumbing noise and noise from guests in adjacent rooms.
While the majority of guests enjoyed their clean and well-equipped rooms, a few reviewers were disappointed with aspects of their accommodations. They reported dated decor, spotty Wi-Fi and some cleaning issues.
The hotel's parking was a source of disappointment for a few reviewers. They felt inconvenienced that the parking lot is located across the street, and also reported limited and tight spots.
TripAdvisor.com guest reviews ranked the hotel #26 out of 223 Myrtle Beach hotels with a 4 out of 5 average rating from 1,049 reviews.
Expedia.ca guest reviews rated the hotel 4.3 out of 5 with a 92% recommendation rate from 1,004 reviews. Booking.com
guest reviews rated the hotel 8.3 out of 10 from 34 reviews.The author called the hotel on June 7, 2013 to verify some information.