OverviewLocated just off Interstate 85 and about a 5-minute drive from
Greenville-Spartanburg International Airport (GSP), the Best Western Greenville Airport Inn is suitable for air or car travellers who prefer a hotel with a free breakfast, an airport shuttle and easy highway access.
Each of the hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a mini-fridge, a microwave, a coffeemaker, a desk, an in-room safe, an iron and ironing board and a hair dryer. Rooms with a living area and a sofabed are also available, as are wheelchair-accessible rooms.
The hotel also offers a seasonal outdoor pool, a fitness centre, meeting/banquet facilities, a business centre, guest laundry, vending machines, a free breakfast and free parking. A free airport shuttle (from 5 am to midnight) runs hourly (pre-booking required). Up to two dogs per room are permitted for $15 per pet, per day.
Greenville's city centre can be found about 11 minutes away by car, while Greenville Zoo is a 13-minute drive from the hotel. Thornblade Village offers shopping roughly a 4-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, 2 dogs/room $15/day/pet, wheelchair accessible. (Call Date: September 30, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rooms, location and breakfast.
The hotel's staff were praised by numerous reviewers, who characterized them as efficient, friendly and attentive. One patron remarked, "The management always responds to any guest concern!".
Many travellers enjoyed their accommodations at the hotel. They described their rooms as clean, spacious, well maintained, quiet and well equipped, with fast Wi-Fi, comfortable beds and hardwood floors.
Several guests were pleased with the hotel's location. They found it close to the airport, Greenville Zoo, downtown Greenville, restaurants and shopping.
The hotel's breakfast was also complimented by several lodgers, who described it as delicious, super and complete, with several hot and cold items, a clean dining area and friendly staff.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about noise transfer.
Some reviewers had complaints about noise disturbances during their stay. They reported noise from guests in adjacent rooms, rooms overhead and the parking lot, as well as highway noise and noisy in-room air-conditioning units.
Expedia.ca guest reviews rated the hotel 4 out of 5 with a 90% recommendation rate from 445 reviews.
TripAdvisor.com guest reviews ranked the hotel #24 of 61 Greenville hotels with an average rating of 4 out of 5 from 178 reviews.
Booking.com guest reviews rated the hotel 7.8 out of 10 from 61 reviews.
The author called the hotel on September 30, 2013 to verify some information.
