OverviewThe Red Roof Inn Columbia East is located close to both Ft. Jackson Army Base, which is about a 10-minute drive away, and Columbia Metropolitan Airport (CAE), which is accessible within a 30-minute drive. Nestled between three major highway intersections, this hotel is well located for travellers looking to explore the Columbia area by car.
There is no restaurant on site, but several dining options are close by, including Chili’s, IHOP, Outback Steakhouse and Lizard’s Thicket, which are all accessible within a 10-minute walk of the hotel. There is a complimentary coffee area in the lobby, but it is not accessible at all hours. There is also a snack center on the property.
Each room has access to free WiFi, free local and US calling and flat screen TVs. Coffeemakers, mini-fridges and microwaves are only available in certain rooms. Wheelchair-accessible rooms are available.
This property allows pets, but only one, well-behaved animal per room. The front desk must be informed upon arrival and guests are responsible for any damages to the room. This hotel is non-smoking.
The University of South Carolina is a 16-minute drive away, and the Columbia Place Mall is about a 5-minute drive away. The South Carolina State Museum is about a 20-minute drive away, while the River Bank Zoo and Gardens is about a 15-minute drive from the hotel.
Check-in time for this hotel is 1 pm and check-out time is 12 pm.
(All distance and travel time estimates: Google Maps)
The Good
The guest reviews sourced for this analysis were mixed. However, many of the negative comments were from 2012 and earlier, and so the hotel may have made some updates recently. Guests commonly praised the staff, the hotel's rates and the location.
Most guests found the staff to be adaptable and eager to assist them.
Many guests found the hotel had good quality for the price.
Quite a few guests who stayed at this hotel were destined for Ft. Jackson for various reasons and found this property’s location extremely convenient.
The Bad
As mentioned above, the guest reviews sourced for this editorial were mixed in nature, although many of the complaints were found in reviews from 2012 and earlier. Common guest complaints involved cleaning issues, odours and noise.
Some guests found that their rooms smelled of smoke despite being a non-smoking hotel. One guest complained about hearing trains pass by early in the morning. Another guest suggested asking for a room near the back of the building to solve this issue.
A few guests found the carpets needed better cleaning and that the air-conditioning units were loud.
A couple of guests mentioned problems when they requested cribs, however these reviews were a bit older and this condition may have improved.
Expedia.com guest reviews gave this hotel 3.6 out of 5 with an 83% recommendation rate based on 103 reviews.
TripAdvisor.com guest reviews gave this hotel 3.5 out of 5 based on 53 reviews and ranked it #38 of 92 hotels in Columbia.
