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Comfort Inn Ft. Jackson Maingate

This is a 2 star hotel in Columbia
7337 Garner's Ferry Rd., Columbia, SC, U.S.A.
Photo 1 - Comfort Inn Ft. Jackson Maingate
Good staff, reasonable rates, highway location near Ft. Jackson Army Base
Pros 
  • Free Wi-Fi, free continental breakfast, free parking
  • Numerous reviewers were pleased with the hotel's reasonable rates
  • Many guests praised the hotel's staff for their friendly and helpful service
  • The hotel's rooms were found to be well equipped and comfortable
Cons 
  • Some guests complained of cleaning issues and poor Wi-Fi in their rooms
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Editor's Analysis

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Updated on Jun 7, 2013
Overview
Located along Highway 378 and under a 1-minute drive from Fort Jackson Army Base, the Comfort Inn Ft. Jackson Maingate is geared towards road travellers who require an economical hotel with easy highway access, an indoor pool and a free continental breakfast.

This hotel has 67 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV with free HBO, a coffeemaker, a microwave, a mini-fridge, a desk, a hair dryer and an iron and ironing board. Standard rooms offer one king or two queen beds, while some rooms offer additional amenities, including a seating area with a sofabed and a jetted tub.

The hotel also offers an indoor pool, a fitness room, a business centre, free weekday newspapers, guest laundry facilities, a free continental breakfast and free parking.

Wheelchair-accessible rooms are available upon request and pets are not permitted. A 150 USD cash deposit or a 50 USD credit card authorization is required at check-in. Both smoking and non-smoking rooms are available.

There is no on-site restaurant, but Shoney's is located next door, and several other restaurants, including Waffle House, KFC and Pizza Hut, are less than a 5-minute walk away.

Woodhill Mall is approximately a 4-minute drive northwest of the hotel. South Carolina State Fair can be found about 11 minutes westward by car, and Columbia Metropolitan Airport (CAE) is a 20-minute drive west. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: June 4, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, value and rooms.

The hotel's staff received many compliments from reviewers. They were characterized as friendly, professional, helpful and knowledgeable about the area. 

Numerous guests commented on the hotel's value. They described the rates as reasonable, budget friendly, great and cheap.

Several lodgers enjoyed their accommodations at the hotel. They described their rooms as clean, well kept and well equipped, with comfortable beds and pillows. It should be noted, however, that some guests had complaints about their rooms (see below).

The hotel's location was also praised, and considered to be close to restaurants, the highway, Fort Jackson Army Base, shopping and the VA Hospital.

The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms.

Although the majority of reviewers were pleased with their well-equipped and comfortable rooms, some guests were disappointed with their rooms. They reported some cleaning issues, poor Wi-Fi signals, musty room odours and worn fixtures.
TripAdvisor.com guest reviews ranked the hotel #63 out of 92 Columbia hotels with an average rating of 2.5 out of 5 from 44 reviews.

Expedia.ca guest reviews rated the hotel 3.7 out of 5 with an 81% recommendation rate from 42 reviews.

Hotels.com guest reviews rated the hotel 3.3 out of 5 from 24 reviews.

The author called the hotel on June 4, 2013 to verify some information.

Guest Reviews

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107.80 USD - 0.00 USD Comfort Inn Ft. Jackson Maingate
Rating:
6.8
Fair
Ranking:
#16
Out of 100 hotels
Guest Rating Explained
Rating: 6.8 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #16 out of 100 hotels in Columbia ranked by guests.
Guest Recommendations
Verified Guest from Charlotte, NC US rated Comfort Inn Ft. Jackson Maingate 7 out of 10 on May 10, 2011
Betty from Bloomfield, MO US rated Comfort Inn Ft. Jackson Maingate 8 out of 10 on August 06, 2005
Verified Guest from Norwich, CT US rated Comfort Inn Ft. Jackson Maingate 8 out of 10 on April 29, 2004

Amenities

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Comfort Inn Ft. Jackson Maingate

  • Fitness Room/Gym
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • Wake-up Service
  • Microwave
  • Hair Dryer
  • TV
  • Photocopier
  • En suite
  • Private Bathroom
  • Private Toilet
  • Vending Machines
  • Family Room
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 00:00
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Toll-free (877) 424-6423
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

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Published 11.25.2014
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