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Comfort Inn Columbia

This is a 3 star hotel in Columbia
911 Bush River Road, Columbia, SC, U.S.A.
Photo 1 - Comfort Inn Columbia
Great staff, clean rooms, free breakfast, a few concerns with noise transfer
Pros 
  • Free Wi-Fi, free parking, free breakfast
  • Numerous lodgers praised the staff's professional and friendly service
  • Many guests enjoyed their clean and comfortable rooms
  • The hotel's breakfast was complimented for its variety and taste
Cons 
  • Noise transfer was reported by a few guests
  • A few lodgers mentioned dated decor and worn carpets in their rooms
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Editor's Analysis

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Updated on Sep 19, 2013
Overview
Located just off Interstate 26 and a 10-minute drive from Columbia's city centre, the Comfort Inn Columbia is geared towards road travellers who require a stopover hotel with a free breakfast and easy highway access.

Each of this non-smoking hotel's air-conditioned guest rooms comes equipped with free Wi-Fi, cable TV, a desk, a mini-fridge, a microwave, an iron and ironing board and a hair dryer. Wheelchair-accessible rooms are available.

The hotel also offers a seasonal outdoor pool, an exercise room, meeting/banquet space, a business centre, a free weekday newspaper, free coffee in the lobby, guest laundry facilities, a complimentary breakfast and free parking. Up to two pets per room (under 20 lbs) are permitted for an additional $15 per pet, per night.

The Columbia Metropolitan Convention Center and the University of South Carolina are both about a 10-minute drive from the hotel, while Dutch Square Shopping Mall can be found about 10 minutes away on foot. Columbia Metropolitan Airport (CAE) is roughly a 10-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $15/pet/night, wheelchair accessible. (Call Date: September 10, 2013)

The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms, breakfast and location.

Numerous reviewers praised the hotel's staff, characterizing them as friendly, accommodating and professional. One patron remarked, "You will be served as if you are staying at a $400.00 a night hotel. The staff is well educated, extremely polite, well dressed, and has a service mentality".

The hotel's rooms were complimented by many lodgers. They were described as clean, well maintained, spacious, well decorated, quiet and well equipped, with comfortable beds. A few patrons had complaints about their rooms, however (see below).

Several guests were pleased with the hotel's free breakfast. They described it as excellent, fresh, well prepared and frequently re-stocked, with several hot and cold items and attentive staff.

The hotel's location was also enjoyed by several guests. They found it close to highway access, restaurants, shopping, the University of South Carolina and the Riverbanks Zoo.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer and the rooms.

A few lodgers complained of noise disturbances during their stay. They reported hearing traffic noise and noise from guests in the hallways and in rooms overhead, as well as noisy in-room air-conditioning units.

While the majority of reviewers were pleased with their clean and comfortable rooms, a few lodgers had complaints about their accommodations. They reported dated decor and worn carpets.
TripAdvisor.com guest reviews ranked the hotel #15 of 91 Columbia hotels with an average rating of 4.5 out of 5 from 327 reviews.

Expedia.ca guest reviews rated the hotel 4.3 out of 5 with a 93% recommendation rate from 303 reviews.

Hotels.com guest reviews rated the hotel 4.3 out of 5 from 158 reviews.

The author called the hotel on September 10, 2013 to verify some information.

Guest Reviews

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133.47 USD - 0.00 USD Comfort Inn Columbia
Rating:
7.3
Good
Ranking:
#7
Out of 100 hotels
Guest Rating Explained
Rating: 7.3 / 10

No. of guest ratings: 2
No. of guest comments: 2
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #7 out of 100 hotels in Columbia ranked by guests.
Guest Recommendations
Verified Guest from Winston Salem, NC US rated Comfort Inn Columbia 8 out of 10 on July 03, 2010
Mark from Milford Centre, OH US rated Comfort Inn Columbia 8 out of 10 on June 06, 2010

Amenities

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Comfort Inn Columbia

  • Fitness Room/Gym
  • Swimming pool
  • Pet Friendly
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Multilingual Staff
  • Safe-Deposit Box
  • Refrigerator
  • Meeting Rooms
  • Hair Dryer
  • Laundry service
  • Shower
  • Pool Outdoor

User Contributed Info

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Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 00:00
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Postal Code 29210
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

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Published 09.01.2015
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