OverviewThe Columbia Marriott is a non-smoking property located in downtown Columbia, across the street from the Columbia Museum of Art. Jim Hamilton – L.B. Owens Airport (CUB) is a 10-minute drive away and the Columbia Metropolitan Airport (CAE) is a 15-minute drive away.
All rooms include air conditioning, a coffeemaker, a hair dryer, up to 30 minutes of free local calls, free Wi-Fi, flat screen TV with cable, dataports and desks. Rooms with kitchenettes as well as jetted tubs are available.
This hotel features a fitness center, indoor pool and hot tub, laundry services, toll-free calls, video games, valet parking, business center, meeting rooms, safe deposit boxes and an on-site restaurant, lounge and cafe.
The Riverbanks Zoo and Garden is a 5-minute drive away, while the South Carolina Governor's mansion and gardens is a 3-minute drive or a 15-minute walk away. Frankie's Fun Park is a 20-minute drive away.
This hotel is ADA compliant. This hotel does not accept pets. (All distance and travel time estimates: Google Maps)
The GoodMost guests were happy with the cleanliness of their rooms upon check-in. They often found their rooms comfortable and spacious. Guests also mentioned that check-in was usually smooth and painless.
Many reviewers reported that their interactions with the staff were pleasant and they found staff members to be friendly and helpful.
Most guests who used the on-site restaurant were pleased with the quality of food as well as the service they received. The staff there was given the same praises as the staff throughout the rest of the hotel.
Taking into account some of the conditions mentioned below, most guests felt his hotel was a decent value for the price point.
The Bad
Some guests were unhappy with the job done by the housekeeping staff saying that often, their rooms were not cleaned or that towels were not replaced.
A few guests mentioned that they were sometimes erroneously or double charged for things on their bills and had trouble getting these charges reversed.
Some guests from March 2013 onward mentioned the renovations in their reviews and noted that often times, parts of the hotel were closed off or covered with large tarps that took away from the look of the hotel and changed the way they reviewed. As of this listing, it appears the renovations are wrapping up. If you have concerns, it would be a good idea to contact the hotel directly to discuss the status of renovations during the dates of your stay.
TripAdvisor.com guest reviews gave this hotel 3.5 out of 5 based on 196 reviews and ranked #42 out of 90 hotels in the area.
Expedia.com guest reviews gave this hotel 4 out of 5 based on 127 reviews.
