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Best Western Plus Columbia North East

This is a 3 star hotel in Columbia
7525 Two Notch Road, Columbia, SC, U.S.A.
Photo 1 - Best Western Plus Columbia North East
Great breakfast and staff, clean rooms, minor concerns with pool size
  • Free Wi-Fi, free breakfast, free parking
  • Many guests enjoyed the quality and variety of the free breakfast
  • Numerous lodgers praised their clean and well-equipped rooms
  • Several guests were pleased with the level of customer service they received
  • The hotel was found to be close to restaurants and highway access by several reviewers
  • A few guests complained of small bathrooms and rough linens
  • The hotel's pool was found to be small by a few reviewers
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Editor's Analysis

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Updated on Jul 22, 2013
Located just north of Interstate 20 and about a 15-minute drive from Columbia's city centre, the Best Western Plus Columbia North East is popular with business and vacation travellers who require a stopover hotel with easy highway access, a free breakfast and an outdoor pool.

This smoke-free hotel has 108 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a microwave, a mini-fridge, a desk, an iron and ironing board and a hair dryer. Rooms with a seating area and sofabed and a jetted tub are also available, as are six wheelchair-accessible rooms.

Hotel amenities include a heated outdoor pool, a fitness room, meeting/conference space, a business centre, guest laundry facilities, vending machines, a 24-hour front desk, a free breakfast and free parking. Pets are not permitted.

Lizard's Thicket Restaurant is across the street from the hotel, and serves breakfast, lunch and dinner daily, while Technology Circle and South University - Colombia Campus are both about an 8-minute drive northwestward. Columbia Place offers shopping roughly a 3-minute drive southwest, and Columbia Metropolitan Airport (CAE) is about a 25-minute drive southwest. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: July 17, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's breakfast, rooms, staff and location.

Numerous guests enjoyed the hotel's free breakfast. They described it as tasty, filling, plentiful and well presented, with a clean and large breakfast area and a good variety of hot and cold items.

The hotel's accommodations were praised by many lodgers of the hotel. They found their rooms to be clean, modern, quiet, spacious, well equipped and tastefully decorated, with good air conditioning and comfortable beds. A few guests did voice complaints about their rooms, however (see below for more details).

Several reviewers complimented the hotel's staff, characterizing them as friendly, helpful and knowledgeable about the area. One guest remarked, "The staff was awesome, especially the ladies at the reception area. They were also very helpful in recommending local restaurants to try".

The hotel's location was also complimented by several lodgers, who described it as close to the highway, restaurants, shopping and Fort Jackson.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms, the pool and noise transfer. 

While the majority of reviewers praised their clean and well-equipped rooms, a few guests had complaints. They reported small bathrooms, rough sheets and towels and spotty Wi-Fi.

A few guests were disappointed at the size of the hotel's outdoor pool, finding it too small.

Noise transfer was mentioned by a couple of lodgers who reported a train passing by early in the morning. guest reviews rated the hotel 3.4 out of 5 from 29 reviews. guest reviews ranked the hotel #11 out of 91 Columbia hotels with an average rating of 5 out of 5 from 23 reviews. guest reviews rated the hotel 4 out of 5 with a 100% recommendation rate from 7 reviews.

The author called the hotel on July 17, 2013 to verify some information.

Guest Reviews

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86.00 USD - 0.00 USD Best Western Plus Columbia North East
Out of 100 hotels
Guest Rating Explained
Rating: 6.9 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #15 out of 100 hotels in Columbia ranked by guests.
Guest Recommendations
Perfect for what we needed.
"After a long day driving, this Best Western was perfect. Close to the highway, clean, comfortable, and a very short walk to many excellent restaurants. The breakfast was not as good as many places we have stayed. Overall, a great choice."
Shirley from Binbrook, ON CA rated Best Western Plus Columbia North East 9 out of 10 on March 30, 2013
Very Nice!!!
"Great rates and very clean!!! Will definitely stay here again!"
Orriel from Boiling Springs, SC US rated Best Western Plus Columbia North East 8 out of 10 on March 03, 2013
"It is not as attractive as the pictures look. The pool is less than tiny, the bathroom floor was dirty and instead of the fresh fruit pictured in the breakfast buffet, there was canned fruit cocktail. HOWEVER, the waffle maker for the breakfast buffet is GREAT :-)."
Verified Guest from Lebanon, OR US rated Best Western Plus Columbia North East 3 out of 10 on September 25, 2004


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Best Western Plus Columbia North East

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Swimming pool
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Conference Room(s)
  • Multilingual Staff
  • Refrigerator
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Photocopier
  • En suite
  • Private Bathroom
  • Private Toilet
  • Vending Machines
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Fax 803-788-6011
Friday Closing Time 24:00
Friday Opening Time 0:00
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 0:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Postal Code 29223
Saturday Closing Time 24:00
Saturday Opening Time 0:00
Sunday Closing Time 24:00
Sunday Opening Time 0:00
Telephone 803-736-6666
Thursday Closing Time 24:00
Thursday Opening Time 0:00
Tuesday Closing Time 24:00
Tuesday Opening Time 0:00
Wednesday Closing Time 24:00
Wednesday Opening Time 0:00

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