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Best Western Executive Inn & Suites Columbia

This is a 2 star hotel in Columbia
1720 Bush River Road, Columbia, SC, U.S.A.
Photo 1 - Best Western Executive Inn & Suites Columbia
A few issues with customer service, but overall good for a night or two
  • Free breakfast, free Wi-Fi, free wired Internet, free parking
  • Most guests were happy with the size and maintenance of their rooms
  • Many guests appreciated this hotel's location
  • Most guests found many of the staff members helpful and accommodating
  • A few guests had issues with customer service at this location
  • Some guests felt this property is in need of an update
  • A few guests reportedly found pests in their rooms
  • Some guests who requested non-smoking rooms were not accommodated
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Editor's Analysis

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Updated on Jan 20, 2014
The Best Western Executive Inn & Suites Columbia is located a 10-minute drive from Downtown Columbia and a 13-minute drive from Columbia Metropolitan Airport (CAE). 

Hotel rooms feature cable TV, hair dryers, irons & ironing boards, desks, free local calls, microwaves and refrigerators. Jetted-tub rooms are available.

Hotel amenities include a fitness center, outdoor pool, laundry services, free breakfast, business center and meeting rooms. Dining establishments nearby include El Chico, Villa, Fuddruckers and Waffle House, which are all within a 5-minute drive, just to name a few. 

The Kroger Center is a 15-minute drive away, the Riverbank Zoo is a 10-minute drive away, Synergy Park is a 2-minute drive away, and the State Museum is a 15-minute drive away, 

This hotel is ADA compliant. This hotel does not accept pets. (All distance and travel time estimates: Google Maps)

The Good
Most guests found their rooms comfortable, spacious and on first appearance, clean. Most guests enjoyed the beds though one or two felt they were too soft. Guests also commented that the bathrooms were quite large. 

Many guests appreciated that this hotel was close to dining, shopping and two major highways. Many guests coming into town for football games and concerts also stayed at this hotel and found its location very convenient.

Most guests had pleasant interactions with the staff, calling them welcoming and accommodating, though there were few exceptions mentioned below. 

Overall, guests seemed to feel that this hotel provided a good value for the price point, though most seemed to recommend it for a short stay.

The Bad
Some guests who had issues with the front desk, typically in the evening, did not appreciate the treatment they received. One example was when a customer tried to cancel his reservation, another was in needing a room change.

A few guests mentioned finding bugs of some sort in their rooms and in their beds. 

Some reviewers felt the hotel was a bit dated looking and in need of an update in both common areas and guest rooms. 

Some guests mentioned that though they requested non-smoking rooms, there was a heavy cigarette smell in the rooms they were given. guest reviews gave this hotel 4 out of 5 based on 64 reviews and ranked #32 out of 90 hotels in the area. guest reviews gave this hotel 3.6 out of 5 based on 37 reviews.

Guest Reviews

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79.47 USD - 0.00 USD Best Western Executive Inn & Suites Columbia
Out of 100 hotels
Guest Rating Explained
Rating: 6.9 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #14 out of 100 hotels in Columbia ranked by guests.
Guest Recommendations
Dennis from Kingsland, GA US rated Best Western Executive Inn & Suites Columbia 7 out of 10 on August 16, 2013
Bill from Fayetteville, NC US rated Best Western Executive Inn & Suites Columbia 7 out of 10 on December 05, 2010
Verified Guest from Spartanburg, SC US rated Best Western Executive Inn & Suites Columbia 9 out of 10 on September 01, 2006


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Best Western Executive Inn & Suites Columbia

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Swimming pool
  • Elevator / Lift
  • Golf Course
  • Meeting Rooms
  • Water Activities
  • Canoeing
  • Hiking
  • Photocopier
  • Spa & Wellness Centre
  • Pool Outdoor
  • Vending Machines
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 00:00
General Property Info 24 hr Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Postal Code 29210-6812
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone (803) 561-9027
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Toll-free (800) 842-7438
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

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Published 09.01.2015
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