OverviewThe Best Western Executive Inn & Suites Columbia is located a 10-minute drive from Downtown Columbia and a 13-minute drive from Columbia Metropolitan Airport (CAE).
Hotel rooms feature cable TV, hair dryers, irons & ironing boards, desks, free local calls, microwaves and refrigerators. Jetted-tub rooms are available.
Hotel amenities include a fitness center, outdoor pool, laundry services, free breakfast, business center and meeting rooms. Dining establishments nearby include El Chico, Villa, Fuddruckers and Waffle House, which are all within a 5-minute drive, just to name a few.
The Kroger Center is a 15-minute drive away, the Riverbank Zoo is a 10-minute drive away, Synergy Park is a 2-minute drive away, and the State Museum is a 15-minute drive away,
This hotel is ADA compliant. This hotel does not accept pets. (All distance and travel time estimates: Google Maps)
The GoodMost guests found their rooms comfortable, spacious and on first appearance, clean. Most guests enjoyed the beds though one or two felt they were too soft. Guests also commented that the bathrooms were quite large.
Many guests appreciated that this hotel was close to dining, shopping and two major highways. Many guests coming into town for football games and concerts also stayed at this hotel and found its location very convenient.
Most guests had pleasant interactions with the staff, calling them welcoming and accommodating, though there were few exceptions mentioned below.
Overall, guests seemed to feel that this hotel provided a good value for the price point, though most seemed to recommend it for a short stay.
The Bad
Some guests who had issues with the front desk, typically in the evening, did not appreciate the treatment they received. One example was when a customer tried to cancel his reservation, another was in needing a room change.
A few guests mentioned finding bugs of some sort in their rooms and in their beds.
Some reviewers felt the hotel was a bit dated looking and in need of an update in both common areas and guest rooms.
Some guests mentioned that though they requested non-smoking rooms, there was a heavy cigarette smell in the rooms they were given.
TripAdvisor.com guest reviews gave this hotel 4 out of 5 based on 64 reviews and ranked #32 out of 90 hotels in the area.
Orbitz.com guest reviews gave this hotel 3.6 out of 5 based on 37 reviews.