OverviewLocated about a 7-minute walk from Pittsburgh's Amtrak Station and a 2-minute drive from the nearest Interstate 579 on-ramp in downtown Pittsburgh, the Courtyard Pittsburgh Downtown is suitable for business or vacation travellers who prefer a centrally located hotel with on-site dining and easy access to public transit and the highway.
Each of the hotel's air-conditioned guest rooms and suites offers free Wi-Fi, cable TV, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a separate bedroom, a living room with a sofabed, a mini-fridge and a microwave are also available, as are wheelchair-accessible rooms.
The hotel also offers a fitness room, meeting/banquet space, a business centre, a convenience store, guest laundry and on-site dining at The Bistro, which serves breakfast and dinner daily. A free area shuttle is also offered to guests (please contact the hotel for details). Valet-only parking is an additional $22 per night, and pets are not permitted.
Pittsburgh Zoo and PPG Aquarium are about a 17-minute drive away, while Fifth Avenue Place, a shopping centre, and Gateway Metro Station, can both be found roughly 8 minutes away on foot. Pittsburgh International Airport (PIT) is 22-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, valet-only parking $22/night, pets not permitted, wheelchair accessible. (Call Date: September 17, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff and rooms.
Numerous guests praised the hotel's downtown location. They found it close to public transit, restaurants, shopping, bars, the Allegheny River, Heinz Field, PNC Park and attractions.
The hotel's staff were the source of many compliments by reviewers, who were characterized as friendly, accommodating and knowledgeable. One guest remarked, "Very friendly and helpful staff, especially Stephanie, the general manager. She went out of her way and actually repaired two buttons on my coat because it was 10 degrees and it would have taken too long to send it out!".
Several patrons enjoyed their lodgings at the hotel. They described their rooms as clean, spacious, modern and well equipped, with high ceilings and comfortable beds. A few lodgers did mention being able to hear other guests in adjacent rooms and the hallways, however.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the hotel's value.
A few guests were disappointed with the hotel's value. They found the valet-only parking to be expensive, and also complained about high room rates and overpriced food at the on-site restaurant.
TripAdvisor.com guest reviews ranked the hotel #20 of 67 Pittsburgh hotels with an average rating of 4 out of 5 from 189 reviews.
Expedia.ca guest reviews rated the hotel 4.5 out of 5 with a 98% recommendation rate from 269 reviews.
Booking.com guest reviews rated the hotel 8.7 out of 10 from 24 reviews.
The author called the hotel on September 17, 2013 to verify some information.
