OverviewThis hotel is situated within a 3-minute walk of the UPMC Hospital and Cancer Centre, east of downtown Pittsburgh. The shops of Shadyside are 9 minutes away on foot. Offering on-site laundry, dry cleaning and free Wi-Fi, this property is well suited for business travellers.
This hotel is 100% smoke free and all rooms include free Wi-Fi, a flat screen TV with pay-per-view movies, a desk, a coffeemaker, a mini-fridge, an iron and ironing board, a hair dryer and air conditioning. Select rooms and suites also include a sofabed. Suites are available and provide more spacious accommodations. Accessible rooms are available and all public areas are wheelchair accessible.
Valet-only parking is available on site for an additional fee of $17.88 per night. A complimentary drop-off and pick-up shuttle service is offered to destinations in the local Shadyside, Bloomfield and Oakland areas. Scheduled departures are every hour from 6:30 am to 10:30am. Departures are also available on request between 10:30 am and 10:30 pm.
The on-site Catalyst Restaurant serves breakfast and dinner. This hotel also has an on-site Starbucks.
Other on-site amenities include an indoor pool, a hot tub, a fitness centre, a business centre, meeting rooms, an ATM, coin-operated laundry machines, dry cleaning service, vending machines and safe deposit boxes.
Carnegie Mellon University is about 20 minutes away on foot, while the University of Pittsburgh is a 6-minute drive away. The Petersen Events Center is a 7-minute drive away, while the Pittsburgh Zoo and PPG Aquarium are both about 9 minutes away by car. Downtown Pittsburgh is about a 10-minute drive away, while Heinz Field, home of the NFL's Pittsburgh Steelers, and PNC Park, home of MLB's PIttsburgh Pirates, are both 15 minutes away by car.
The Pittsburgh International Airport (PIT) is 30 to 45 minutes away by car. (All walking and driving time estimates: Google Maps)
The GoodAmong the reviews used for this analysis, many guests seemed happy with their stay at this hotel.
Many guests described their rooms as clean, while a few reviewers added that their rooms were generally comfortable. A couple of guests found the beds comfortable, but a couple of other reviewers did not.
The staff were frequently complimented for their friendly and helpful service. One guest who stayed at this hotel while visiting a family member at the hospital said, "The tremendous service and personal touches were just what we needed at a difficult time."
Many reviewers found this hotel located near public transit, the hospital, university campuses and restaurants. A couple of guests appreciated the free shuttle service.
Several guests enjoyed the on-site Starbucks, while a few reviewers appreciated the on-site pool and hot tub.
A couple of reviewers praised the breakfast service at the on-site restaurant.
The Bad
There were several common concerns expressed by guests, among the reviews sourced for this editorial, although most guests were satisfied overall.
Several guests complained that this hotel offered valet-only parking and these guests also thought that the parking fees ($17.88 per night) were expensive. A few reviewers thought that the room rates were expensive and that the hotel did not offer good value for the money they spent.
A few guests thought that their rooms appeared somewhat rundown. A couple of reviewers said that they could hear traffic noise in their rooms, while a couple of other guests found the in-room air-conditioning units loud and noisy.
A couple of reviewers claimed that the on-site fitness centre was small and poorly equipped.
Expedia.ca gave this hotel an average score of 4.3 out of 5, with 93% of 58 guests recommending the property.
TripAdvisor.ca ranked this hotel #30 out of 67 hotels in Pittsburgh, with an average score of 4 out of 5, from 121 reviews.
