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Doubletree by Hilton Philadelphia Airport

This is a 3 star hotel in Philadelphia
4509 Island Avenue, Philadelphia, PA, U.S.A.
Photo 1 - Doubletree by Hilton Philadelphia Airport
Next to airport, free airport shuttle, free parking, restaurant, mixed room reviews
Pros 
  • Free Wi-Fi, free parking, free airport shuttle
  • Numerous guests were pleased with the level of customer service they received
  • Many lodgers found their rooms to be clean and modern
  • The hotel was close to the airport and Citizens Bank Park according to several reviewers
Cons 
  • Some guests reported worn rooms and uncomfortable beds
  • Noise transfer was reported by a few lodgers
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Editor's Analysis

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Updated on Dec 5, 2013
Overview
Located next to Philadelphia International Airport (PHL) and about a 2-minute drive from the nearest Interstate 95 on-ramp, the Hilton Philadelphia Airport is suitable for car or air travellers who prefer a hotel with on-site dining, a free airport shuttle and free parking.

Each of the hotel's air-conditioned guest rooms and suites offers free Wi-Fi, cable TV, an in-room safe, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a separate bedroom, a living area with a pull-down bed, a microwave and a mini-fridge are also available, as are smoking, non-smoking and wheelchair-accessible rooms. 

Hotel amenities include an indoor pool, a fitness room, a coffee shop, a video arcade, a pool table, over 12,000 square feet of meeting/banquet space, a business centre, a gift shop, guest laundry and free parking. Free 24-hour round-trip airport shuttle service is also offered (please contact the hotel for details). Pets are not permitted.

On-site dining is offered at Landing Restaurant, which serves breakfast, lunch and dinner daily and Players Sports Bar, which serves lunch and dinner daily. 

Downtown Philadelphia is roughly a 15-minute drive away, while Penrose Plaza Shopping Center can be found 8 minutes away by car. Philadelphia Convention Center is roughly a 17-minute drive from the hotel and Citizens Bank Park is a 7-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, no pets, wheelchair accessible. (Call Date: November 20, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rooms and location.

The hotel's staff were the source of numerous compliments by reviewers, who found them helpfl, professional, accommodations and efficient. One guest noted, "Every hotel staff member I came across during my stay was friendly and attentive. The front desk clerks and concierge were especially outgoing, and their personalities showed they really cared about the guests and their hotel".

Many lodgers were pleased with their accommodations at the hotel. They described their rooms as clean, quiet and modern, with good Wi-Fi and comfortable beds. It should be noted, however, that some patrons were disappointed with their lodgings (see below).

Several guests enjoyed the hotel's location. They found it close to the airport, downtown Philadelphia, Penn's Landing and Citizens Bank Park. A few travellers complained about the lack of restaurants in the area, however. 

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and noise transfer. 

Although the majority of guests were pleased with their quiet and modern rooms, some lodgers were disappointed with their accommodations. They reported worn decor, dirty carpets, uncomfortable beds, no fridges or microwaves in standard rooms and cigarette odours in non-smoking rooms.

A few reviewers complained of noise disturbances during their stay. They reported loud doors slamming in the hallways, some plumbing noise and noise from guests in adjacent rooms. 
Expedia.ca guest reviews rated the hotel 4 out of 5 with an 87% recommendation rate from 773 reviews.

TripAdvisor.com guest reviews ranked the hotel #51 of 85 Philadelphia hotels with an average rating of 3.5 out of 5 from 482 reviews.

Booking.com guest reviews rated the hotel 8 out of 10 from 209 reviews.

The author called the hotel on November 20, 2013 to verify some information.

Guest Reviews

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107.01 USD - 0.00 USD Doubletree by Hilton Philadelphia Airport
Rating:
7.2
Good
Ranking:
#2
Out of 169 hotels
Guest Rating Explained
Rating: 7.2 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #2 out of 169 hotels in Philadelphia ranked by guests.
Guest Recommendations
George from Bartonsville, PA US rated Doubletree by Hilton Philadelphia Airport 8 out of 10 on July 15, 2012
Verified Guest from Mesa, AZ US rated Doubletree by Hilton Philadelphia Airport 8 out of 10 on July 22, 2005
"Night-time traffic noise was somewhat bothersome."
Leon from Harrisburg, PA US rated Doubletree by Hilton Philadelphia Airport 9 out of 10 on October 26, 2003

Amenities

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Doubletree by Hilton Philadelphia Airport

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Swimming pool
  • Airport shuttle
  • 24 Hour Reception
  • Non-Smoking Rooms
  • Banquet Facilities
  • Cable / Satellite TV
  • Meeting Rooms
  • TV
  • Shops
  • Photocopier
  • Ballroom
  • Internet Connection (wireless)
  • Luggage Storage
  • Souvenirs/Gift Shop
  • Self Laundry

User Contributed Info

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Take off to the Hilton Philadelphia Airport hotel and land a great stay! The Hilton Philadelphia, Pennsylvania Airport hotel is ideally located adjacent to the Philadelphia International Airport and just minutes from Center City in downtown Philadelphia, Pennsylvania. Our Philadelphia, PA airport hotel is is less than five minutes from Lincoln Financial Field - home of the Philadelphia Eagles, Citizen's Bank Park - home of the Philadelphia Phillies and Wachovia Spectrum/Center - home of the Philadelphia Sixers, Flyers, Soul, Phantoms and KIXX. Our overnight guests will enjoy the convenience of complimentary parking and airport shuttle service which is available 24 hours a day. To leave your car while you're away, please see our Drive-N-Fly specials. Complimentary parking is only available while you're a guest in our airport hotel in Philadelphia.

Our airport hotel in Philadelphia, Pennsylvania features comfortable accommodations that appeal to both the business and leisure traveler. Our hotel boasts a newly designed lobby with a fireplace, exciting dining opportunities and well-appointed sleeping rooms. Our 331 newly renovated sleeping rooms offer spacious accommodations with a large work desk and sitting area. Each room is complete with superior amenities, including complimentary high-speed Internet access ensuring speedy communication.

Whether visiting the Pennsylvania area for business or pleasure, guests of our airport hotel in Philadelphia, PA enjoy a memorable dining experience at the Landing Restaurant and Grille offering daily breakfast and lunch buffets. Or, for a more relaxed atmosphere, try a taste of Philadelphia in our Player's Sports Bar, where you can kick back and enjoy your favorite sports team with great food and daily drink specials. We also invite you to sample your favorite coffee drink and light fare at Cafe Express, our specialty coffee bar serving Starbucks® Coffee.

We are here to serve you 24 hours a day with our around-the-clock Business Center and Room Service. Forget something? Don't worry. Our full-service upscale Philadelphia airport hotel has what you need, when you need it.

Start your day or end your day working out on state-of-the-art exercise equipment in our fitness room, or take a refreshing swim in our indoor heated pool.

The Hilton Philadelphia, Pennsylvania Airport hotel is also the perfect location for your next meeting, conference, reception or special event, with over 12,000 square feet of versatile meeting rooms and ballroom space. Our attention to detail and warm, welcoming staff make us the perfect location for all your needs.

So whether you're in town for business or pleasure, the Hilton Philadelphia Airport hotel promises you a very pleasant and rewarding stay!
Travel should take you places!™

Category Accommodation and Food Services
Fax 1-215-937-6382
General Amenities Suitcase Storage | Gift Shop / News Stand | Fitness Room | Laundry Service | Concierge
General Property Info Cash Machine | Elevator/Lift | 24 hr Service
Listing Type Place
Neighbourhood Southwest Philadelphia
Number of Rooms 331
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Postal Code 19153
Public Access Open to the General Public
Room Amenities Blackout drapes/curtains | Electronic/magnetic keys | Air Conditioning | Iron/Ironing Board | Telephone | Complimentary Newspaper | Voicemail
Room Entertainment Clock Radio | Cable Television | Premium TV Channels | Flat Panel TV
Telephone (215) 365-4150

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Published 09.01.2015
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