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Extended Stay America - Columbus - Polaris

This is a 3 star hotel in Columbus
8555 Lyra Drive, Columbus, OH, U.S.A.
Photo 1 - Extended Stay America - Columbus - Polaris
Near restaurants and Polaris Mall, friendly staff, rooms with full kitchens
Pros 
  • Free Wi-Fi, free breakfast and free parking
  • Many guests found the location convenient for accessing highways, shopping and restaurants
  • The staff were frequently complimented for their friendly service
  • Several reviewers found their rooms clean
  • Several guests thought that the room rates were reasonable
Cons 
  • A couple of guests thought that their rooms appeared dated and in need of upgrades
  • A couple of reviewers were disturbed by noise from outside the hotel
  • A couple of guests complained about poor selection at the free breakfast
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Editor's Analysis

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Updated on Oct 31, 2013
Overview
This hotel is situated among restaurants and other hotels, a 1-minute drive west of Interstate 71. The Polaris Fashion Place Shopping Centre is located across the street. Offering rooms with full kitchens, this property is well suited for guests in need of extended-stay accommodations or for travellers who prefer to cook in their rooms.

Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, free local calls, a flat screen TV, a DVD player, a full kitchen (refrigerator, stovetop, microwave, coffeemaker, cooking utensils, dishes, and cutlery), an iron and ironing board, a hair dryer and individual climate control. Accessible rooms are also available.

Free parking is available on site. Pets are permitted in select rooms for an additional fee of $25 per stay (to a maximum of $150 per stay). This hotel offers weekly housekeeping service.

This hotel offers a free grab-and-go breakfast, served daily from 6 am to 9:30 am. This hotel does not have an on-site restaurant.

On-site amenities include an outdoor pool (open seasonally), a fitness centre, meeting rooms, guest laundry facilities and a guest printer. 

The Ohio State University is a 15- to 20-minute drive away, while the city centre area is about 20 minutes away by car. Downtown attractions include the Greater Columbus Convention Centre, the Ohio Theatre, the Columbus College of Art and Design, the Huntington Park baseball field, the Nationwide Arena and the Kelton House Museum & Garden.

The Columbus Zoo and Aquarium is 25 to 30 minutes away by car, while the Port Columbus International Airport (CMH) is about a 30-minute drive away. (All driving time estimates: Google Maps)

Verified by a front desk agent on October 30, 2013: The free breakfast hours.
The Good
Among the reviews used for this analysis, many guests seemed generally satisfied with their stay. Several reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent.

Many guests found the location convenient for accessing highways, shopping and restaurants.

The staff were frequently complimented for their friendly and helpful service.

Several reviewers described their rooms as clean, while some other guests added that the rooms were comfortable, spacious and had well-equipped kitchens. A couple of reviewers said that the beds were comfortable.

A couple of guests appreciated that pets were permitted, while a couple of other reviewers said that the Wi-Fi was reliable.

The Bad
There were a few common concerns found for this hotel, among the reviews sourced for this editorial.

A couple of guests said that the hotel appeared dated and in need of upgrades, while a couple of other reviewers noticed broken in-room amenities. One guest said that the in-room carpeting was stained, while a couple of reviewers specifically mentioned that the lights weren't working.

A couple of guests complained about an unpleasant smell in the rooms, while a couple of other reviewers complained about noise from traffic and guests outside their rooms.

A couple of reviewers thought that the selection at the free breakfast needed improvement.
Expedia.ca gave this hotel an average score of 3.8 out of 5, with 85% of 115 guests recommending the property.

TripAdvisor.ca ranked this hotel #48 out of 140 hotels, with an average score of 4 out of 5, from 60 reviews.

The author called the hotel on October 30, 2013 to verify some information.

Guest Reviews

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114.83 USD - 0.00 USD Extended Stay America - Columbus - Polaris
Rating:
7.0
Good
Ranking:
#14
Out of 177 hotels
Guest Rating Explained
Rating: 7.0 / 10

No. of guest ratings: 8
No. of guest comments: 8
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #14 out of 177 hotels in Columbus ranked by guests.
Guest Recommendations
"got exactly what I was expecting - Thanks!!"
Ray from Wheaton, IL US rated Extended Stay America - Columbus - Polaris 8 out of 10 on September 26, 2009
Deborah from Covington, KY US rated Extended Stay America - Columbus - Polaris 8 out of 10 on June 25, 2006
Morris from Houston, TX US rated Extended Stay America - Columbus - Polaris 9 out of 10 on September 11, 2005
Verified Guest from Cincinnati, OH US rated Extended Stay America - Columbus - Polaris 8 out of 10 on September 11, 2005
Tom from Lexington, OH US rated Extended Stay America - Columbus - Polaris 5 out of 10 on November 21, 2004
"Superior hotel for the price paid. I would definitely stay at this hotel again. Right across the street was the Polaris Fashion Mall. Polaris was huge, much larger than any shopping mall near my home. I would reccommend this hotel to everyone. Each room had a kitchenette with a refrigerator, microwave, dishwasher, and coffee pot. It also had internet access, a hair dryer, and a clothes iron. The hotel was only approximately 15 minutes from Ohio State University and 20 minutes from Downtown Columbus. The stay was well worth the few dollars spent!"
Shari from Stow, OH US rated Extended Stay America - Columbus - Polaris 9 out of 10 on September 29, 2004
"The King Suite was a fully Equipt spacious room and a great value."
John from Phoenix, AZ US rated Extended Stay America - Columbus - Polaris 10 out of 10 on June 29, 2004
"Yes, I have one comment - It is deceitful to charge $1.00 for the use of a safe that is never used. Now this might be a small amount of money, however it projects an poor attitude towards your guests. I will not stay at your motel again because of this small charge that was never explained when I checked in. I have meetings in the area of this motel but will not stay there or recommend it to anyone else. The stay was lovely until I checked out."
Verified Guest from Suite 2607, OH US rated Extended Stay America - Columbus - Polaris 7 out of 10 on June 23, 2004

Amenities

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Extended Stay America - Columbus - Polaris

  • Fitness Room/Gym
  • Refrigerator
  • Cable / Satellite TV
  • Bath / Hot Tub
  • Wake-up Service
  • Microwave
  • Hair Dryer
  • TV
  • Facsimile
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet

User Contributed Info

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Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 00:00
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email CPL@extendedstay.com
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

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