OverviewLocated about a 4-minute drive from Interstate 90 and a 9-minute drive from Cleveland's city centre, the University Hotel and Suites is suitable for road travellers who require a budget hotel with easy highway access and a free breakfast.
This hotel has 161 air-conditioned guest rooms, each offering free Wi-Fi, cable TV, a desk and a hair dryer. Standard rooms offer two double beds, while rooms with a mini-fridge, a microwave, a living area with a sofabed and a jetted tub are also available.
Wheelchair-accessible rooms are available upon request. Dogs only are permitted for an additional $25 per pet, per day.
The hotel also offers a fitness room, a hot tub, a business centre, meeting/banquet, guest laundry, an arcade, free parking and a free continental breakfast. Hunan Gourmet Chinese and Italian Restaurant is located on site, and Subway Restaurant is adjacent to the hotel.
The Rock 'n' Roll Hall of Fame is about a 7-minute drive away, while Tower City Center offers shopping roughly 8 minutes away by car. Cleveland State University is a 12-minute walk west, and Cleveland Hopkins International Airport (CLE) is approximately a 20-minute drive southwest of the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $25/pet/day, wheelchair accessible. (Call Date: June 7, 2013)
The GoodGuest reviews sourced for this analysis had positive responses to the hotel's rates, location and rooms.
Several reviewers were pleased with the hotel's rates, describing them as budget friendly, decent, cheap and affordable.
The hotel's location was praised by several lodgers. They found it to be close to a bus stop, downtown, Cleveland State University, Cleveland Brown Stadium and Cleveland Clinic.
Some guests were satisfied with the hotel's accommodations. They described their rooms as clean, well equipped and spacious, with comfortable beds. Some reviewers were disappointed with their rooms, however (see below).
The Bad
Guest reviews consulted for this editorial showed negative responses to the hotel's rooms and complimentary breakfast.
While some guests were pleased with their clean and comfortable rooms, some reviewers had complaints about the accommodations. They reported plumbing issues, worn decor, stained carpets and blankets, broken fixtures and some cleaning issues.
The hotel's free breakfast was a source of disappointment for several lodgers. They described it as basic with a lack of choices and watered down juice and coffee. It was also reported that they ran out of cutlery and plates.
Expedia.ca guest reviews rated the hotel 2.5 out of 5 with an 57% recommendation rate from 378 reviews.
Hotels.com guest reviews rated the hotel 2.5 out of 5 from 317 reviews.
TripAdvisor.com guest reviews ranked the hotel #27 out of 33 Cleveland hotels with an average rating of 2 out of 5 from 83 reviews.
The author called the hotel on June 7, 2013 to verify some information.
