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University Hotel and Suites

This is a 2 star hotel in Cleveland
3614 Euclid Avenue, Cleveland, OH, U.S.A.
Photo 1 - University Hotel and Suites
Affordable, close to public transit, concerns with worn rooms and poor breakfast
Pros 
  • Free Wi-Fi, free parking, free breakfast
  • Several guests found the hotel's rates to be affordable
  • The hotel was praised for its proximity to Cleveland State University and downtown
  • The hotel's rooms were praised for being spacious and well equipped
Cons 
  • The free breakfast was described as limited and of poor quality by some guests
  • Some reviewers reported worn decor and broken fixtures in their rooms
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Editor's Analysis

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Updated on Jun 10, 2013
Overview
Located about a 4-minute drive from Interstate 90 and a 9-minute drive from Cleveland's city centre, the University Hotel and Suites is suitable for road travellers who require a budget hotel with easy highway access and a free breakfast.

This hotel has 161 air-conditioned guest rooms, each offering free Wi-Fi, cable TV, a desk and a hair dryer. Standard rooms offer two double beds, while rooms with a mini-fridge, a microwave, a living area with a sofabed and a jetted tub are also available.

Wheelchair-accessible rooms are available upon request. Dogs only are permitted for an additional $25 per pet, per day.

The hotel also offers a fitness room, a hot tub, a business centre, meeting/banquet, guest laundry, an arcade, free parking and a free continental breakfast. 
Hunan Gourmet Chinese and Italian Restaurant is located on site, and Subway Restaurant is adjacent to the hotel.

The Rock 'n' Roll Hall of Fame is about a 7-minute drive away, while Tower City Center offers shopping roughly 8 minutes away by car. Cleveland State University is a 12-minute walk west, and Cleveland Hopkins International Airport (CLE) is approximately a 20-minute drive southwest of the hotel. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $25/pet/day, wheelchair accessible. (Call Date: June 7, 2013)

The Good
Guest reviews sourced for this analysis had positive responses to the hotel's rates, location and rooms.

Several reviewers were pleased with the hotel's rates, describing them as budget friendly, decent, cheap and affordable.

The hotel's location was praised by several lodgers. They found it to be close to a bus stop, downtown, Cleveland State University, Cleveland Brown Stadium and Cleveland Clinic.

Some guests were satisfied with the hotel's accommodations. They described their rooms as clean, well equipped and spacious, with comfortable beds. Some reviewers were disappointed with their rooms, however (see below).

The Bad
Guest reviews consulted for this editorial showed negative responses to the hotel's rooms and complimentary breakfast.

While some guests were pleased with their clean and comfortable rooms, some reviewers had complaints about the accommodations. They reported plumbing issues, worn decor, stained carpets and blankets, broken fixtures and some cleaning issues.

The hotel's free breakfast was a source of disappointment for several lodgers. They described it as basic with a lack of choices and watered down juice and coffee. It was also reported that they ran out of cutlery and plates.
Expedia.ca guest reviews rated the hotel 2.5 out of 5 with an 57% recommendation rate from 378 reviews.

Hotels.com guest reviews rated the hotel 2.5 out of 5 from 317 reviews. 

TripAdvisor.com guest reviews ranked the hotel #27 out of 33 Cleveland hotels with an average rating of 2 out of 5 from 83 reviews.

The author called the hotel on June 7, 2013 to verify some information.

Guest Reviews

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83.68 USD - 0.00 USD University Hotel and Suites
Rating:
5.6
Mediocre
Ranking:
#14
Out of 27 hotels
Guest Rating Explained
Rating: 5.6 / 10

No. of guest ratings: 4
No. of guest comments: 4
Guest Recommended: Mixed
Popularity Ranking Explained

Rating: #14 out of 27 hotels in Cleveland ranked by guests.
Guest Recommendations
Thomas from Dover, OH US rated University Hotel and Suites 5 out of 10 on October 10, 2013
"Carpeting poorly vaccumed, shuttle service to and from hosiptal was rough."
Erlinda from Cranbery, PA US rated University Hotel and Suites 5 out of 10 on October 18, 2011
Verified Guest from Latakia, SY rated University Hotel and Suites 10 out of 10 on October 03, 2010
Verified Guest from Rutland, VT US rated University Hotel and Suites 4 out of 10 on August 01, 2010

Amenities

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University Hotel and Suites

  • Fitness Room/Gym
  • Restaurant
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Banquet Facilities
  • Multilingual Staff
  • Safe-Deposit Box
  • ATM / Cash Machine
  • Meeting Rooms
  • Ballroom
  • Games Available

User Contributed Info

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Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 00:00
General Property Info 24 hr Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Neighbourhood Central
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Postal Code 44115
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone (216) 361-8969
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

Related Sites
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Published 07.07.2014
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