OverviewThis property is situated in downtown Cleveland and is within a 2-minute drive of Interstate 90. This hotel is well located for guests who are looking to explore the downtown area on foot and other area attractions by car.
This hotel is 100% smoke free and all rooms include free Wi-Fi, a TV, a coffeemaker, an iron and ironing board, a hair dryer and air conditioning. Select rooms also include a microwave, a mini-fridge and/or a jetted tub. Suites are available and offer more spacious accommodations. Accessible rooms are also available.
Indoor and outdoor parking is available on site for $7.50 per night and pets are permitted in select rooms for an additional fee of $100 per stay.
A free breakfast is served daily from 6 am to 9:30 am. The on-site restaurant serves lunch and dinner.
Other on-site amenities include a fitness centre, free newspapers, free incoming faxes, guest fax and copy service, guest laundry facilities and dry cleaning service.
This hotel offers special packages for guests who are visiting Cleveland to access the Cleveland Clinic, which is a 10-minute drive away. Special packages include free parking at the hotel and free shuttle service to the clinic from 7:15 am to 10:30 pm. Cleveland Clinic packages may be arranged with the hotel directly.
The Wolstein Center, which is a convention centre and arena, is a 3-minute walk away, while the Playhouse Square Center is 4 minutes away on foot. Progressive Field, home of the Cleveland Indians baseball team, and the Quicken Loans Arena, a sports and entertainment facility, are both a 15-minute walk away. The Rock and Roll Hall of Fame and Museum is about 20 minutes away on foot.
The Cleveland Hopkins International Airport (CLE) is a 15- to 20-minute drive away. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on September 10, 2013: Free breakfast hours and on-site dining details.
The GoodAmong the reviews used for this analysis, many guests thought that the location was the highlight of this property. Reviewers said that many downtown attractions were within walking distance for them, including the Rock and Roll Hall of Fame, the theatre district and Progressive Field.
The staff were frequently complimented for their friendly and helpful service.
Many guests described their rooms as clean, while a few reviewers added that their rooms were comfortable. A couple of guests specifically mentioned that their beds were comfortable.
Several reviewers appreciated that this hotel offered Cleveland Clinic clients special packages that included parking and a shuttle service.
Several guests appreciated the free breakfast, while several other reviewers thought that the room rates were reasonable and that the hotel offered good value for the money spent.
The Bad
Several guests thought that this hotel appeared dated and was in need of upgrades, among the reviews sourced for this editorial.
A couple of guests also complained about the additional fees for parking ($7.50 per night), while a couple of reviewers found the underground parking facility cramped and tight for guests driving larger vehicles.
Expedia.ca gave this hotel an average score of 3.6 out of 5, with 81% of 549 guests recommending the property.
TripAdvisor.ca ranked this hotel #21 out of 33 hotels in Cleveland, with an average score of 3.5 out of 5, from 174 reviews.
The author called the hotel on September 10, 2013 to verify some information.