Overview
Located about a 3-minute drive from the nearest Interstate 71 on-ramp and a 30-minute drive from Cincinnati's city centre, the Comfort Inn Northeast Cincinnati is geared towards road travellers who require an economical hotel along the highway with an outdoor pool and a complimentary breakfast.
This hotel has 106 air-conditioned guest rooms, each offering one king bed or two double beds, free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, an in-room safe, a free weekday newspaper, an iron and ironing board, a desk and a hair dryer. The hotel does not offer wheelchair-accessible rooms, but both smoking and non-smoking rooms are available.
Hotel amenities include a seasonal outdoor pool, a fitness room, a business centre, guest laundry, a free continental breakfast and free parking. Pets are not permitted.
King's Island Amusement Park is about an 8-minute drive northeast on Interstate 71, while the Cincinnati Zoo and Botanical Garden can be found about 30 minutes away by car. White Castle is a 2-minute walk northward, and the Greater Cincinnati Airport (CVG) is roughly a 40-minute drive southwest of the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, not wheelchair accessible. (Call Date: July 25, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's breakfast, location, staff, value and rooms.
Many guests enjoyed the hotel's free breakfast, describing it as fresh, excellent and plentiful, with a good variety of hot and cold items, and a clean and well-attended breakfast area. One reviewer remarked, "Breakfast was better than expected with a good selection".
The hotel's location was praised by numerous lodgers. They found it to be close to King's Island, the highway, restaurants, shopping, Paul Brown Stadium, downtown Cincinnati and gas stations.
Several reviewers were pleased with the level of customer service they received, characterizing the staff as friendly, professional, accommodating and efficient. One guest noted, "I can't say enough good things about the hotel staff, they were exceptional".
The hotel's value was also praised by several lodgers, who described the rates as affordable, economical and reasonable.
Several guests complimented the hotel's accommodations. They described their rooms as clean and well equipped, with comfortable beds, good Wi-Fi and good water pressure. It should be noted, however, that a few reviewers had complaints about their rooms (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms.
Although several lodgers were pleased with their clean and well-equipped rooms, a few guests had complaints about their accommodations. They reported small-sized rooms and bathrooms, uncomfortable beds, no cold water at times in the summer months, and worn carpet and decor.
Expedia.ca guest reviews rated the hotel 4.3 out of 5 with a 94% recommendation rate from 535 reviews.
Hotels.com guest reviews rated the hotel 4.2 out of 5 from 297 reviews.
TripAdvisor.com guest reviews ranked the hotel #14 out of 63 Cincinnati hotels with an average rating of 4 out of 5 from 115 reviews.
The author called the hotel on July 25, 2013 to verify some information.
