Overview
Located just east of Highway 390 and about a 6-minute drive from Greater Rochester International Airport (ROC), La Quinta Inn Rochester North is geared towards air and car travellers who require a pet-friendly and economical hotel with easy highway access close to the airport.
This hotel has 92 air-conditioned guest rooms and suites, each offering two double beds or one king bed, free Wi-Fi, cable TV, a coffeemaker, a sitting area, a desk, a hair dryer and an iron and ironing board. Rooms with a mini-fridge, a microwave and a jetted tub are also available, and the hotel is wheelchair accessible.
Hotel amenities include a business centre, meeting space, a free continental breakfast and free parking. Up to two pets are permitted per room free of charge.
Godfather's Pizza is roughly a 3-minute walk away, while Rochester's city centre can be found 6 minutes away by car. Spencerport Road Plaza is about a 1-minute drive westward and Susan B. Anthony House is approximately a 6-minute drive southeast of the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, up to 2 pets free, wheelchair accessible. (Call Date: July 7, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, breakfast, location and value.
Numerous guests were pleased with the level of customer service they received, and characterized the staff as accommodating, efficient, friendly and professional.
The hotel's breakfast was praised by many reviewers. They described it as hot, plentiful, fresh, appetizing and delicious, with several hot and cold items and a clean breakfast room.
Several lodgers enjoyed the hotel's location. They found it to be close to the highway, Rochester's downtown, the airport, restaurants, a gas station, shopping and Highland Park.
The hotel's rates were also praised by several patrons, who described the rates as reasonable and affordable. These reviewers felt the hotel had excellent value.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and finding the hotel.
Although the majority of reviewers were pleased with their clean and comfortable rooms, some guests had complaints about their accommodations. They reported small bathrooms, old TVs, worn/stained carpets and cigarette odours in non-smoking rooms.
A few lodgers had difficulty locating the hotel's entrance, describing it as hard to find. One guest stated, "Driveway was hard to access, needed to make a lefthand turn across traffic with no turn lane or light".
Expedia.ca guest reviews rated the hotel 4 out of 5 with a 92% recommendation rate from 259 reviews.
Booking.com guest reviews rated the hotel 7.8 out of 10 from 87 reviews.
TripAdvisor.com guest reviews ranked the hotel #24 of 38 Rochester hotels with an average rating of 4 out of 5 from 81 reviews.
The author called the hotel on July 7, 2013 to verify some information.