OverviewThis property is situated among restaurants, shopping and local business, within a 3-minute drive of Interstate 390. This hotel is well located for guests looking to access the airport or the interstate. The Rochester Airport (ROC) is 12 minutes away by car and this hotel provides a free airport shuttle that is available daily from 9:30 am to 12 am.
This hotel is 100% smoke free and all 98 rooms include free Wi-Fi, free local calls, a flat screen TV and DVD player, a coffeemaker, a mini-fridge, a microwave, an iron and ironing board, a hair dryer, a desk and air conditioning. Select rooms also include a jetted tub. Rooms are furnished with two queen beds or one king bed.
Free parking is available on site and pets are not permitted.
A free breakfast is served daily from 6 am to 10 am. This hotel does not have an on-site restaurant, but there are numerous dining options within a 5-minute walk of the hotel, including a Denny's, Dunkin' Donuts, Nathan's Soup and Salad, Taco Bell, Buffalo Wild Wings Grill and Bar and Bugaboo Creek Steak House. Starbucks is about 11 minutes away on foot.
Other on-site amenities include a fitness centre, meeting space, guest laundry facilities, a business centre, a 24-hour front desk, luggage storage and safe deposit boxes.
Marketplace Mall (shopping centre) is 3 minutes away by car, while the Monroe Community College is a 4-minute drive away. The University of Rochester is 8 minutes away by car, while the Rochester Institute of Technology and the James P. Wilmot Cancer Center are a 9-minute drive away. The Blue Cross Arena is 13 minutes away by car, while Sea Breeze water park is a 20-minute drive away. (All driving time estimates: Google Maps)
Verified by a front desk agent on June 14, 2013: Free breakfast hours.
The GoodAmong the reviews used for this analysis, many guests found the location convenient for accessing restaurants, shopping and major thoroughfares.
The staff were frequently complimented for their friendly and accommodating service.
Several guests described their rooms as clean and generally comfortable. However, some other reviewers expressed concerns about the condition of their rooms (see below for more details).
Several reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
A few guests appreciated the free breakfast.
The Bad
Among the reviews sourced for this editorial, several guests complained about the condition of their rooms. These guests described their rooms as dated and worn. One reviewer said that her room appeared to be last "renovated 25-30 years ago".
A couple of guests complained about noise disturbances. One reviewer was awoken in the morning by noise from the neighbouring breakfast room, while another guest could hear an alarm clock in a neighbouring guest room.
There were several other negative comments found, however, these concerns seemed to result from isolated experiences.
Expedia.ca gave this hotel an average score of 4.2 out of 5, with 93% of 227 guests recommending the property.
TripAdvisor.com ranked this hotel #32 out of 39 hotels in Rochester, with an average score of 3.5 out of 5, from 106 reviews.
The author called the hotel on June 14, 2013, to verify some information.
