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The Franklin Hotel New York City

This is a 3 star hotel in New York City
164 East 87Th Street, New York City, NY, U.S.A.
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Guest Reviews

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120.50 USD - 0.00 USD The Franklin Hotel New York City
Rating:
6.5
Fair
Ranking:
#100
Out of 635 hotels
Guest Rating Explained
Rating: 6.5 / 10
No. of guest ratings: 4
No. of guest comments: 4
Guest Recommended: Mixed
Popularity Ranking Explained

Rating: #100 out of 635 hotels in New York City ranked by guests.
Guest Recommendations
"The staff is great. I would stay at the Franklin on every visit to NYC but when I come with my family I need a suite or connecting rooms. But, when Im on my own I really enjoy the Franklin and reccomend it to everyone. Keep the prices reasonable. Stick to the formula...a clean, safe, pleasent room in NYC under $200.00 (with tax)!"
Benjamin from Farmington, CT US rated The Franklin Hotel New York City 10 out of 10 on January 18, 2004
"The first night, the toilet ran all night. It was Saturday and I told that the plumber would not be available until Sunday and that there were no other available rooms. It was very difficult to sleep since the toilet was on the other side as the head of the bed. The staff didn't seem to appreciate the inconveince of the situation. I would have thought management would have at least offered me a room rate reduction for the inconvenience. Also, was I asked for a cab to the airport when leaving, I was told the fee was $35 (2 times the usual cost) plus toll fee. The nature of the expensive cab fee was explained to me. From a customer service perspective, it is really a bad idea. It was clealt a rip-off which I decided to decline. It unfortunately gave me a very negative feeling of the hotel as I left. I would think management would try to be a bit more customer friendly."
Kay from St Paul, MN US rated The Franklin Hotel New York City 6 out of 10 on November 12, 2003
"Rooms are way over heated. Several folks in our group needed to figure out how to turn the heat off completely and turn on the A/C or open windows in order to sleep. Rooms are small but very clean and well kept -- and the location is terrific."
Peggy from Chevy Chase, MD US rated The Franklin Hotel New York City 8 out of 10 on October 26, 2003
"I have never stayed in so small a room. Also, couldn't figure out how to turn off the light in back of the bed, and had to unplug it from the wall. People at the desk were exceptionally pleasant and attentive."
Stephen from Center Moriches, NY US rated The Franklin Hotel New York City 5 out of 10 on October 26, 2003

Amenities

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The Franklin Hotel New York City

  • Restaurant
  • Parking
  • 24 Hour Reception
  • Multilingual Staff
  • In Room Movies
  • Bath / Hot Tub
  • TV
  • CD Player
  • Laundry service
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Shoe Shine

User Contributed Info

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Hailed as one of New York City’s most romantic hotels, The Franklin sits nestled on a quiet tree-lined street in the heart of Manhattan’s cultural center in the prestigious Upper East Side.

A short walk from Central Park, the famed Museum Mile, Madison Avenue shops and an array of superb dining options, The Franklin is a perfect getaway.

Category Accommodation and Food Services
Fax (212) 369-8000
Friday Closing Time 24:00
Friday Opening Time 00:00
General Amenities Newspaper in Lobby | Coffee / Beverages in Lobby | Shoe Shine Service
General Property Info Great for Children | 24 hr Service | Air Conditioned
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email rbrashler@willowhotel.com
Place Status Open at this location
Public Access Open to the General Public
Room Amenities Climate Control | Air Conditioning | Iron/Ironing Board | Telephone
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Toll-free (800) 607-4009
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00
WiFi Free

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Published 09.01.2015
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