OverviewLocated about a 2-minute walk from Madison Square Park and a 4-minute walk from the nearest subway entrance in Manhattan's Flatiron District, the Gershwin Hotel is geared towards business and leisure travellers who prefer a well-priced, boutique-style hotel with easy access to public transit and free Wi-Fi.
This hotel has 135 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, an in-room safe, an iron and ironing board and a hair dryer. Rooms with a separate bedroom, a mini-fridge and a seating area with a sofabed are also available. Some rooms can sleep up to four people.
The hotel also offers a business centre, meeting/conference space, a 24-hour front desk, concierge services and an on-site coffee shop, Birch Coffee, which also offers organic wines and beers. Guests are given access to a nearby fitness facility, and are encouraged to contact the hotel for more details.
Pets are not permitted at this hotel. There is no parking on site, and the hotel does not offer wheelchair accessible rooms.
Times Square is roughly a 12-minute trip via public transit, while Manhattan Mall can be reached in 10 minutes on foot. Macy's is a 12-minute walk away. Central park is about a 7-minute drive northeast, and LaGuardia Airport (LGA) is a 20-minute drive northeast. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, no on-site parking, pets not permitted, not wheelchair accessible. (Call Date: June 26, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, rooms and staff.
The hotel's location was praised by numerous reviewers, who found it to be close to the Empire State Building, restaurants, Times Square, Soho, the subway, Macy's and museums.
Many guests were pleased with their accommodations at the hotel. They described their rooms as clean, spacious, quiet and functional, with comfortable beds and linens and high ceilings. It should be noted, however, that a few guests were disappointed with their accommodations (see below).
The hotel's staff were the source of several compliments by lodgers, who described them as friendly, helpful and accommodating.
The hotel's rates were also praised by a few guests, who described them as reasonable and budget friendly.
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and noise transfer.
While the majority of guests were pleased with their clean and functional rooms, some reviewers had complaints. They reported difficulty regulating the temperature in their showers, not enough hot water, small rooms and worn furniture.
Noise disturbances were mentioned by a few lodgers. They reported plumbing-related noises, noise from the in-room heating system and noise filtering in from the street.
Booking.com guest reviews rated the hotel 7.4 out of 10 from 836 reviews.
Expedia.com guest reviews rated the hotel 3.6 out of 5 with an 81% recommendation rate from 547 reviews.
TripAdvisor.com guest reviews ranked the hotel #302 of 433 New York City hotels with an average rating of 3.5 out of 5 from 111 reviews.
The author called the hotel on June 26, 2013 to verify some information.
