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The Benjamin

This is a 4 star hotel in New York City
125 East 50Th Street, New York City, NY, U.S.A.
Photo 1 - The Benjamin
Great staff, close to subway and attractions, a few concerns about rates & fees
Pros 
  • The hotel's staff were the source of numerous compliments by reviewers
  • Many guests praised the hotel's proximity to attractions, public transit and restaurants
  • Several lodgers were pleased with their clean and comfortable rooms
  • The hotel's restaurant was praised for its quality and service
Cons 
  • A few guests felt the rates were expensive and were disappointed with the Wi-Fi charge
  • Worn decor and noisy air-conditioning units were reported by a few lodgers
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Editor's Analysis

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Updated on Jul 24, 2013
Overview
Located about a 1-minute walk from the 51st St. subway entrance in Midtown Manhattan, The Benjamin Hotel New York City is suitable for business and vacation travellers who prefer a boutique-style, centrally located hotel with easy access to public transit, extended kitchen amenities and on-site dining.

This hotel has 209 air-conditioned guest rooms and suites, each offering cable TV, a DVD player, an iPod docking station, a coffeemaker, a kitchenette, a mini-bar, a desk, pillow selection, an iron and ironing board, a hair dryer and a bathrobe and slippers for each guest. 

Rooms with separate bedrooms, a dining area, a living room with a sofabed, a full kitchen and a terrace are also available. This hotel is wheelchair accessible and Wi-Fi is an additional $13.95 for 24 hours.

Hotel amenities include fitness facilities, a spa and wellness centre, a business centre, one meeting/conference room and guest laundry. Organized activities for children are available. This hotel offers a "sleep program" (contact the hotel for more information).

Valet parking is available for an additional $55 per day and pets are permitted for a $100 deposit per night. Luxury pet amenities are available.

On-site dining is available at The National, which serves breakfast, lunch and dinner daily, and provides free Wi-Fi for patrons. Room service is also available.

Saks Fifth Avenue is a 7-minute walk westward, while Radio City Music Hall can be found about 13 minutes away via public transit. Times Square is an 18-minute walk west. LaGuardia Airport (LGA) is a 15-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Wi-Fi $13.95/day, valet parking $55/day, pets permitted for $100 deposit per/pet/day, wheelchair accessible. (Call Date: July 19, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, location, rooms and food.

The hotel's staff were praised by numerous guests, who characterized them as friendly, exceptional, service oriented and helpful with recommendations and directions.

Many reviewers appreciated the hotel's location, and described it as being close to public transit, restaurants, shopping, attractions, the theatre district, Grand Central Station and the Museum of Modern Art.

Several lodgers enjoyed the hotel's accommodations. They described their rooms as clean, quiet, well equipped and spacious, with spectacular city views, nice toiletries and comfortable beds and pillows. It should be noted, though, that a few reviewers had complaints about their rooms (see below).

The hotel's restaurant was the source of several compliments by guests. They described the food as delicious and excellent, the service as efficient and the staff as knowledgeable. One lodger stated the restaurant provided "Great food at reasonable prices".

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the costs, the rooms and the elevators.

A few reviewers were disappointed with the costs they incurred while staying at the hotel. They complained about the charge for in-room Wi-Fi and the snacks in the in-room mini-bar, and also felt the room rates were too expensive.

While the majority of lodgers were pleased with their clean and comfortable accommodations, a few reviewers had complaints about their rooms. They reported worn carpets, dated decor and furniture, noisy in-room air conditioners and fridges, and some housekeeping issues.

The hotel's elevators were a source of criticism by a few guests. They reported slow service, and felt inconvenienced that there were only two elevators for the hotel.
TripAdvisor.com guest reviews ranked the hotel #113 of 434 New York City hotels with an average rating of 4.5 out of 5 from 1,191 reviews.

Expedia.ca guest reviews rated the hotel 4.5 out of 5 with a 95% recommendation rate from 661 reviews.

Booking.com guest reviews rated the hotel 8.1 out of 10 from 211 reviews.

The author called the hotel on July 19, 2013 to verify some information.

Guest Reviews

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183.39 USD - 0.00 USD The Benjamin
Rating:
7.0
Good
Ranking:
#43
Out of 635 hotels
Guest Rating Explained
Rating: 7.0 / 10

No. of guest ratings: 1
No. of guest comments: 1
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #43 out of 635 hotels in New York City ranked by guests.
Guest Recommendations
Ruth from Seattle, WA US rated The Benjamin 10 out of 10 on May 24, 2004

Amenities

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The Benjamin

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Concierge
  • Valet Parking
  • Tour Desk
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Bath / Hot Tub
  • Porters
  • Meeting Rooms
  • Microwave
  • Hair Dryer
  • TV
  • DVD Player
  • Laundry service
  • Photocopier
  • Ticket Service
  • Salon
  • Spa & Wellness Centre
  • Internet Connection (wireless)
  • Bathrobes
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Luggage Storage
  • Express Check-In/Check-Out
  • Shoe Shine
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Fax 212-715-2525
Friday Closing Time 24:00
Friday Opening Time 00:00
General Property Info 24 hr Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Neighbourhood Midtown Center
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email alabetti@thebenjamin.com
Place Status Open at this location
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00


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Published 09.01.2015
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