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Hotel 35 Herald Square

This is a 2 star hotel in New York City
42 West 35th Street, New York City, NY, U.S.A.
Photo 1 - Hotel 35 Herald Square
3-min. walk from Empire State Building, free breakfast, clean but worn rooms
  • Free Wi-Fi, free breakfast
  • Numerous reviewers praised the hotel's proximity to the subway and the Empire State Building
  • The staff were complimented on their friendly and accommodating service
  • Several guests were pleased with their clean and comfortable rooms
  • Some guests reported small rooms and worn fixtures
  • Noise transfer was reported by a few lodgers
  • No on-site parking available
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Editor's Analysis

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Updated on Jan 21, 2014
Located about a 3-minute walk from the 34 St - Herald Square subway entrance and the Empire State Building in Midtown Manhattan, the Comfort Inn Manhattan New York City is suitable for travellers who prefer a hotel with a free breakfast, free Wi-Fi and easy access to public transit.

Each of the hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, an in-room safe, a desk, an iron and ironing board and a hair dryer. Some rooms also have a sitting area and sofabed. Microwaves and mini-fridges are available upon request, as are smoking, non-smoking and wheelchair-accessible rooms.

The hotel also offers a business centre, a gift shop, free coffee in the lobby, laundry services, a deli and on-site dining at Brendan's Bar & Grill, which serves lunch and dinner daily. Public parking is available nearby for $25 per day. Pets are not permitted.

Manhattan Mall is roughly a 5-minute drive away, while Times Square can be found 9 minutes away via public transit. Madison Square Garden is about 10 minutes away on foot and John F. Kennedy International Airport (JFK) is a 30-minute drive from the hotel. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, parking $25/day, no pets, wheelchair accessible. (Call Date: January 2, 2014)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.

Numerous guests praised the hotel's location. They found it close to restaurants, shopping, public transit, the Empire State Building, Macy's, Times Square, Herald Square, the Port Authority, Chinatown and Little Italy.

The hotel's staff were the source of many compliments by lodgers, who characterized them as friendly, helpful and accommodating. One patron remarked, "The staff were very compassionate and understanding".

Several reviewers were pleased with the hotel's accommodations. They described their rooms as clean, quiet, spacious and well maintained, with comfortable beds. Some travellers had complaints about their rooms, however (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and noise transfer.

Although several reviewers were pleased with their clean and comfortable rooms, some lodgers had complaints about their accommodations. They reported small rooms and bathrooms, worn fixtures and linens, no individual temperature control, no in-room fridges and some plumbing issues.

A few guests complained of noise transfer during their stay. They reported street noise and noisy in-room air-conditioning units. guest reviews ranked the hotel #201 of 442 New York City hotels with an average rating of 4 out of 5 from 1,274 reviews. guest reviews rated the hotel 7.9 out of 10 from 773 reviews. guest reviews rated the hotel 3.9 out of 5 with an 89% recommendation rate from 139 reviews.

The author called the hotel on January 2, 2014 to verify some information.

Guest Reviews

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153.32 USD - 0.00 USD Hotel 35 Herald Square
Out of 635 hotels
Guest Rating Explained
Rating: 5.9 / 10

No. of guest ratings: 2
No. of guest comments: 2
Guest Recommended: Mixed
Popularity Ranking Explained

Rating: #128 out of 635 hotels in New York City ranked by guests.
Guest Recommendations
"There was some hair on the bathroom floor from someone else. The only reason the cleanliness wasn't better was because we would have preferred it had been vacuumed up. The only other thing was that the vending machines were out of water on every floor- and we checked them all!"
Catherine from Carlisle, PA US rated Hotel 35 Herald Square 9 out of 10 on February 05, 2006
"We had a reservation for a King size bed and a pull out sofa for two. When we got there we had a broom closet! We could not fit into the room it also only had a single bed and a double bed. After spending five hour talking with the manager, customer service and anyone esle the only thing they said we could do it to pay for another room. This is by far the wrose place I have ever tried ' to stay at. And would never recommend a Comfront Inn to anyone. I drove eight hours with 4 friends and still had to find another place to stay."
Timothy from Forest, VA US rated Hotel 35 Herald Square 3 out of 10 on December 07, 2003


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Hotel 35 Herald Square

  • Room Service
  • Restaurant
  • Concierge
  • Tour Desk
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Multilingual Staff
  • Safe-Deposit Box
  • Cable / Satellite TV
  • Wake-up Service
  • Hair Dryer
  • TV
  • Laundry service
  • Photocopier
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Coffee Shop/Cafeteria
  • Luggage Storage

User Contributed Info

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Welcome to the Comfort Inn Manhattan, a historic and New York City hotel located in the vibrant heart of Midtown Manhattan. Whether you are traveling to the Big Apple for business or vacation, our convenient Manhattan hotel offers a comfortable, traditional retreat in New York City's magical midtown. The Empire State Building, Broadway, and Fifth Avenue are steps away from this charming Manhattan, New York hotel experience. 

Category Accommodation and Food Services
Fax 212-594-3047
Friday Closing Time 24:00
Friday Opening Time 0:00
General Amenities Newspaper in Lobby | Safe-deposit box (front desk) | Porter / Bellhop | Television in Lobby | Breakfast Available | Coffee / Beverages in Lobby | Dry Cleaning Service
General Property Info 24 hr Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 0:00
Number of Rooms 131
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email
Place Status Open at this location
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 0:00
Sunday Closing Time 24:00
Sunday Opening Time 0:00
Thursday Closing Time 24:00
Thursday Opening Time 0:00
Tuesday Closing Time 24:00
Tuesday Opening Time 0:00
Wednesday Closing Time 24:00
Wednesday Opening Time 0:00

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Published 09.01.2015
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