This hotel is situated across from Grand Central Terminal and the Chrysler Building and is centrally located for guests looking to explore the area on foot. The United Nations is 6 minutes away on foot, while the Theater District, Times Square, the Empire State Building and Rockefeller Centre are all within a 17-minute walk.
This property is smoke free and all rooms include free Wi-Fi, a 37" flat screen TV with pay-per-view movies, a safe, a trouser press, an iron and ironing board, bathrobes, a coffeemaker and a hair dryer. Accessible rooms are available. Suites provide more spacious accommodations with a separate living room and a second TV.
This hotel also offers a penthouse suite, which features a wraparound terrace, a fireplace, a soaker tub, a TV in the bathroom, a rain-style shower head, a chandelier and marble fixtures.
Wi-Fi is available throughout the hotel for an additional fee of $14 per 24 hours, per device. Valet parking is available for an additional charge of $50 per car or $60 per SUV. Pets are not permitted.
The on-site Wheeltapper Pub serves breakfast, lunch and dinner. Room service is available 24 hours.
Other on-site amenities include meeting space, concierge service, limousine service and dry cleaning. Guests also receive free access to the New York Sports Club, which is a 4-minute walk away.
Central Park, the 9/11 Memorial and the ferry to the Statue of Liberty are all about 15 minutes away via the subway.
LaGuardia International Airport (LGA) is 15 to 20 minutes away by car, while JFK Airport is about a 25- to 30-minute drive away. Newark International Airport (EWR) is about 45 minutes away by car. (All walking, public transit and driving time estimates: Google Maps)
Verified by a front desk agent on November 30, 2013: Accessible room availability, pet policy and Wi-Fi fees.
Among the reviews used for this analysis, the staff were the most complimented aspect of this hotel. Many reviewers described the front desk staff as friendly, attentive and helpful, while one guest said "they went out of their way to be helpful. They always had a smile on their face which really really helped."
The rooms were often described as clean and comfortable, with some reviewers adding that their rooms were spacious, well equipped and quiet. A few guests specifically mentioned that the beds were comfortable.
The staff were frequently complimented for their friendly, attentive and helpful service.
Many reviewers found the hotel centrally located for exploring the area on foot or by subway.
A couple of guests praised the food served at the on-site pub.
There were few concerns or complaints found for this property, among the reviews sourced for this editorial. However, a couple of guests complained about paying additional fees for Wi-Fi service ($14 per 24 hours, per device).
gave this hotel an average score of 4.5 out of 5, with 97% of 822 guests recommending the property.
TripAdvisor.ca ranked this hotel #93 out of 440 hotels in New York City, with an average score of 4.5 out of 5, from 985 reviews.
The author called the front desk on November 30, 2013 to verify some information.