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CrestHill Suites Albany

This is a 3 star hotel in Albany
1415 Washington Avenue, Albany, NY, U.S.A.
Photo 1 - CrestHill Suites Albany
Good breakfast, clean rooms, but needs more parking
Pros 
  • Free parking, free breakast, outdoor pool, free Wi-Fi, fitness center
  • Most guests found the hotel to be spacious and clean
  • Most guests enjoyed a quiet stay
  • Most guests were please with the hotel's location.
  • Most guests found the staff friendly and helpful
  • Many guests enjoyed the free breakfast
Cons 
  • A few guests found parking to be limited
  • Some guests reported smelling smoke in non-smoking areas
  • A few guests had issues with their reservations
  • A few guests had complaints about the Wi-Fi
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Editor's Analysis

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Updated on Aug 21, 2014
Overview
The CrestHill Suites Albany is located just a 12-minute drive away from downtown Albany, just off of I-90. This property is a 10-minute drive away from Albany International Airport (ALB).

Guest rooms feature climate control, coffee makers, flat screen TV, cable, movies for rent, and kitchenettes.

This hotel offers amenities such as free high-speed internet, fitness center, pool, business center, meeting rooms, safety deposit box, laundry services, free parking, free breakfast. Shuttle bus service is available by reservation. 

Times Union Center Areana and The Egg are both a 15-minute drive away, the Empire State Plaza Convention Center was is 10-minute drive away. The University of Albany is just across the highway and Albany Nanotech Institute is a 2-minute drive away. The Colonie Center shopping center is a 3-minute drive away. Restaurants in the area include Lombardo's, New World Bistro, and Capital Q Smokehouse, which are all within 15-minutes away.

This hotel is ADA compliant. This hotel is pet friendly.

(All 
travel distance and time estimates: Google Maps)


The Good
Most guests commented on how spacious and clean the hotel was in common areas as well as their guest rooms. Some guests also mentioned that their rooms were quiet, efficiently blocking out the sounds of the highway and other guests.

Many guests were pleased with the location of the hotel, which is close dining, two colleges, the convention center and the local airport.

Guests reported that the hotel staff was found friendly and helpful. One guests had issues with the toilet in their room, but said it was attended to promptly. 

Most guests who partook of the free breakfast were pleased with both the quality and variety of foods offered, though some felt that the breakfast area was understaffed. 

Overall, guests felt this hotel provided a good value for the price point.

The Bad
A few guests mentioned that during their stays, they found parking to be at a premium. Sometimes they had to park in inopportune areas which these guests took issue with. 

Some guests were reported being disappointed in smelling cigarette smoke in rooms that were designated as non-smoking. 

A few guests mentioned issue with their reservations. Some guests who requested non-smoking rooms got smoking and vice-versa. Some guests were able to clear up these issues, but not all. 

A few guests commented that the Wi-Fi, while free, was not the best. Guests mentioned trouble getting on to the Internet and holding that connection. 
TripAdvisor.com guest reviews gave this hotel 4 out of 5 based on
272 reviews and ranked #17 out of 49 hotels in the area.

Expedia.com guests reviews gave this hotel 4.3 out of 5
based on 352 reviews.

Guest Reviews

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101.93 USD - 0.00 USD CrestHill Suites Albany
Rating:
4.9
Poor
Ranking:
#18
Out of 63 hotels
Guest Rating Explained
Rating: 4.9 / 10

No. of guest ratings: 2
No. of guest comments: 2
Guest Recommended: No
Popularity Ranking Explained

Rating: #18 out of 63 hotels in Albany ranked by guests.
Guest Recommendations
unhappy camper
"We booked a non smoking room. The room smelled like stale cigarettes."
Earlie from West Orange, NJ US rated CrestHill Suites Albany 4 out of 10 on October 14, 2011
Steve from Latrobe, PA US rated CrestHill Suites Albany 3 out of 10 on August 10, 2006

Amenities

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CrestHill Suites Albany

  • Business Center
  • Fitness Room/Gym
  • Parking
  • 24 Hour Reception
  • Air Conditioned
  • Refrigerator
  • Cable / Satellite TV
  • Wake-up Service
  • Microwave
  • Hair Dryer
  • TV
  • Shops
  • Photocopier
  • En suite
  • Private Bathroom
  • Private Toilet
  • Picnic Area/Tables
  • Shops in Hotel
  • Family Room
  • Self Laundry
  • Free Parking

User Contributed Info

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Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 00:00
General Property Info 24 hr Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Number of Rooms 94
Parking Free
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email info@cresthillsuites.com
Place Status Open at this location
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00
WiFi Free


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Published 11.25.2014
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