Overview
The CrestHill Suites Albany is located just a 12-minute drive away from downtown Albany, just off of I-90. This property is a 10-minute drive away from Albany International Airport (ALB).
Guest rooms feature climate control, coffee makers, flat screen TV, cable, movies for rent, and kitchenettes.
This hotel offers amenities such as free high-speed internet, fitness center, pool, business center, meeting rooms, safety deposit box, laundry services, free parking, free breakfast. Shuttle bus service is available by reservation.
Times Union Center Areana and The Egg are both a 15-minute drive away, the Empire State Plaza Convention Center was is 10-minute drive away. The University of Albany is just across the highway and Albany Nanotech Institute is a 2-minute drive away. The Colonie Center shopping center is a 3-minute drive away. Restaurants in the area include Lombardo's, New World Bistro, and Capital Q Smokehouse, which are all within 15-minutes away.
This hotel is ADA compliant. This hotel is pet friendly.
(All travel distance and time estimates: Google Maps)
The GoodMost guests commented on how spacious and clean the hotel was in common areas as well as their guest rooms. Some guests also mentioned that their rooms were quiet, efficiently blocking out the sounds of the highway and other guests.
Many guests were pleased with the location of the hotel, which is close dining, two colleges, the convention center and the local airport.
Guests reported that the hotel staff was found friendly and helpful. One guests had issues with the toilet in their room, but said it was attended to promptly.
Most guests who partook of the free breakfast were pleased with both the quality and variety of foods offered, though some felt that the breakfast area was understaffed.
Overall, guests felt this hotel provided a good value for the price point.
The Bad
A few guests mentioned that during their stays, they found parking to be at a premium. Sometimes they had to park in inopportune areas which these guests took issue with.
Some guests were reported being disappointed in smelling cigarette smoke in rooms that were designated as non-smoking.
A few guests mentioned issue with their reservations. Some guests who requested non-smoking rooms got smoking and vice-versa. Some guests were able to clear up these issues, but not all.
A few guests commented that the Wi-Fi, while free, was not the best. Guests mentioned trouble getting on to the Internet and holding that connection.
TripAdvisor.com guest reviews gave this hotel 4 out of 5 based on
272 reviews and ranked #17 out of 49 hotels in the area.
Expedia.com guests reviews gave this hotel 4.3 out of 5
based on 352 reviews.