OverviewLocated about a 2-minute drive from the nearest Interstate 87 on-ramp and a 5-minute drive from Albany International Airport (ALB) in north Albany, the Albany Marriott is suitable for business or leisure travellers who require a hotel with meeting/banquet space, easy highway access and a free airport shuttle.
Each of the hotel's air-conditioned guest rooms offers cable TV, a desk, a coffeemaker, an iron and ironing board and a hair dryer. Rooms with a seating area and a sofabed are also available, as are wheelchair-accessible rooms. In-room Wi-Fi is an additional $9.95 per day.
Hotel amenities include an indoor pool, a seasonal outdoor pool, a fitness centre, 16,000 square feet of meeting/banquet space, a business centre, vending machines and free parking. A free airport shuttle is also offered (please contact the hotel for details).
On-site dining is offered at The Market (serving breakfast and lunch daily) and Chats, which serves lunch and dinner daily. Pets are not permitted.
Colonie Center offers shopping about a 4-minute drive away, while Times Union Center and Albany's downtown can both be found about 18 minutes away by car. Saratoga Springs is roughly a 30-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Wi-Fi $9.95/day, free parking, pets not permitted, wheelchair accessible. (Call Date: October 3, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, location and rooms.
Many guests were pleased with the level of customer service they received, and characterized the staff as efficient, attentive and professional.
The hotel's location was enjoyed by numerous reviewers. They found it close to the airport, Suny University, restaurants, shopping, attractions, Trader Joe's and the cinema.
Several lodgers were pleased with the hotel's accommodations. They described their rooms as clean, spacious, tasteful, quiet and well equipped, with comfortable beds.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the added costs and noise transfer.
Some guests complained about the added costs they incurred during their stay. They reported high restaurant prices and room rates, and were also disappointed there was no free Wi-Fi or a free breakfast included.
Noise disturbances were mentioned by a few lodgers. They reported airplane noise and noise from guests in adjacent rooms.
TripAdvisor.com guest reviews ranked the hotel #23 of 50 Albany hotels with an average rating of 3.5 out of 5 from 219 reviews.
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with a 90% recommendation rate from 129 reviews.
Hotels.com guest reviews rated the hotel 4.1 out of 5 from 94 reviews
The author called the hotel on September 23, 2013 to verify some information.
