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The Orleans Hotel & Casino

This is a 3 star hotel in Las Vegas
4500 West Tropicana Avenue, Las Vegas, NV, U.S.A.
Photo 1 - The Orleans Hotel & Casino
Located off the strip, on-site entertainment, restaurants, pools, movie theatre
Pros 
  • Free parking and free shuttle service to the Las Vegas strip
  • Many guests described their rooms as clean and spacious
  • Many reviewers found the room rates reasonable
  • The staff were frequently complimented for their friendly service
  • Many guests praised the food at the on-site buffet restaurant
  • Many reviewers found the free shuttle service convenient
Cons 
  • A couple of guests complained about additional fees for in-room Wi-Fi ($12.99 per 24 hours)
  • A couple of reviewers said that the in-room air conditioning units were noisy
  • A couple of guests thought that their rooms appeared somewhat dated
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Editor's Analysis

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Updated on Jun 17, 2013
Overview
This off-the-strip property is situated among local businesses on Tropicana Avenue. Offering a full casino, multiple outdoor pools, multiple restaurants and a movie theatre, this property is well suited for guests who are looking for a variety of on-site entertainment options off the main strip.

Both smoking and non-smoking accommodations are available. All 1,886 rooms include a separate sitting area, a hair dryer, an iron and ironing board, a coffeemaker, a TV with pay-per-view movies, a safe and air conditioning. Select rooms also include views of the Las Vegas Strip. Rooms are furnished with two queen beds or one king bed.

Suites offer more spacious accommodations with separate living and bedroom areas. All suites also include multiple TVs and a soaker bathtub, while some suites include a fireplace and/or a dining table. Suites are furnished with two queen beds or one king bed and include one or two bedrooms.

Wi-Fi is available in guest rooms for an additional fee of $12.99 per 24 hours. Free Wi-Fi is available at the on-site Java Vegas coffee shop. Free self- and valet parking is available on site and pets are not permitted.

This property features two fine dining restaurants, six casual dining restaurants and six fast food restaurants, including the Java Vegas coffee shop. In addition, 24-hour room service is provided.

The on-site casino features 2,600 slot machines, table games, video poker, video keno, a race and sports book, a poker room and a Keno Lounge. The casino also has several live entertainment venues, including the Orleans Showroom, a comedy club, a cabaret and the Orleans Arena.

On-site recreational amenities include three outdoor pools, a hot tub, a bowling alley, an arcade, an 18-screen movie theatre and a fitness centre. Private cabanas are available for rent. Other on-site amenities include baggage storage, concierge service, an ATM, a child care centre, a gift shop, a hair salon and meeting facilities. 

This hotel offers a free shuttle service to The Gold Coast Casino and the Las Vegas Strip daily from 9 am to 12 am.

The Gold Coast Casino is 6 minutes away by car, while the Las Vegas Strip, which includes Caesar's Palace, the Bellagio, Paris and the MGM Grand, is an 8-minute drive away. The Miracle Mile Shops Mall, near Planet Hollywood, is 9 minutes away by car. The Las Vegas Premium Outlets are about 11 minutes away by car, while Downtown Vegas and The Freemont Street Experience, also known as "Old Vegas", is a 15-minute drive away. 

McCarran International Airport (LAS) is 12 minutes away by car. (All driving time estimates: Google Maps)

Verified by a front desk agent on June 12, 2013: The fee for in-room Wi-Fi.
The Good
Among the reviews used for this analysis, many guests described enjoyable and pleasant experiences at this hotel. Many reviewers thought that the room rates were reasonable and that this hotel offered good value for the money they spent.

The rooms were frequently described as clean and spacious, while a few other reviewers added that their rooms were comfortable and well appointed. There were a couple of complaints about rooms, however (see below for more details).

Many guests seemed impressed with the service they received and the staff throughout the hotel were described as friendly, efficient and helpful.

Many reviewers praised the food and reasonable prices at the buffet restaurant, while a couple of guests described enjoyable experiences at the fine dining restaurants. Several reviewers appreciated the variety of on-site dining options.

Many guests took advantage of the free shuttle service to the Las Vegas strip and found the service to be convenient. A couple of reviewers said that they preferred the off-strip location of this property.

Several guests enjoyed the on-site casino and a few of these guests were impressed with the gaming promotions offered.

Several reviewers described the pool area as clean and spacious, with one guest describing the pool area as beautiful. A few guests were impressed with the number of on-site entertainment venues.

The Bad
There were few concerns or complaints found for this hotel, among the reviews sourced for this editorial. However, a couple of guests complained about the additional fees for Wi-Fi ($12.99 per 24 hours).

A couple of guests thought that their rooms were in need of some upgrades, while a couple of other reviewers found the in-room air conditioning units to be noisy.
Expedia.ca gave this hotel an average score of 4.3 out of 5, with 93% of 6,018 guests recommending the property.

TripAdvisor.com ranked this hotel #31 out of 271 hotels in Las Vegas, with an average score of 4 out of 5, from 3,223 reviews.

The author called the hotel on June 12, 2013 to verify some information.

Guest Reviews

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44.80 USD - 0.00 USD The Orleans Hotel & Casino
Rating:
8.1
Very Good
Ranking:
#1
Out of 176 hotels
Guest Rating Explained
Rating: 8.1 / 10

No. of guest ratings: 14
No. of guest comments: 14
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #1 out of 176 hotels in Las Vegas ranked by guests.
Guest Recommendations
Mel from Mililani, HI US rated The Orleans Hotel & Casino 10 out of 10 on July 03, 2010
Rene from Norco, CA US rated The Orleans Hotel & Casino 8 out of 10 on May 24, 2010
Kim from Orange, CA US rated The Orleans Hotel & Casino 8 out of 10 on July 16, 2006
"We can't wait to come back! The shuddle to the strip made our short stay a breeze to have fun! The hotel staff was wonderful. The staff in the Cafe' were so sweet;)The rooms were adorable... a southern feel and clean and fresh. I am a non- smoker with serious allergies and I was so comfortable. Parking was great as well. Loved the security on each floor. We brought our 18year old daughter and her friend. I knew they were safe to go around the hotel and eat or shop. We would love to come back this winter Thanks, Doug n Caryl"
Caryl from Firth, ID US rated The Orleans Hotel & Casino 10 out of 10 on September 29, 2005
Traci from Las Vegas, NV US rated The Orleans Hotel & Casino 8 out of 10 on August 23, 2005
"very nice warm and friendly. Feel protected because of security guards watching over you. will be staying there on future visits to Vegas."
Jeanine from Las Cruces, NM US rated The Orleans Hotel & Casino 8 out of 10 on December 08, 2004
Verified Guest from Las Cruces, NM US rated The Orleans Hotel & Casino 10 out of 10 on December 08, 2004
"I was staying last year in the Orleans hotel as well. I loved everything then! I thought this would be a place where I will come every year. Unfortunately, this year when this hotel became part of Corporate chain, things are getting worse. Examples - 99 cents buffet was eliminated (now it cost more), comps that I've received easy and with compliments last year, were almost impossible to get this year - I had to beg for every coupon, although I was playing Blackjack almost 14 hours a day! Also, slot machines are so tight - it is impossible to win anything there (they were better last year). Please do not lose what made you a "People Choice" for the past 3 years in a row - do not save on "pennies", otherwise it will be just one of many hotels in Vegas. This hotel stil have the best waitresses, dealers and personal, great two-deck Blackjack, superb food and drinks selecion. Remaining your customer, and hope that I don't have to shop around next year ... Aleksander Artemov."
Aleksander from Farmington Hills, MI US rated The Orleans Hotel & Casino 10 out of 10 on November 25, 2004
"I was disappointed that there wasn't any Diet Coke in the Hotel. Also when I had a problem with my key not working, the gal at the front desk reprogrammed my key at midnight without asking for my name or identification. I was concerned with my safety. They checked cards before they let you get on the elevator but if anyone can get a card at the front desk for any room they want then what is the sense in security at the elevators? Just a thought. I also thought maybe you need two shuttle destinations on the strip."
Dawn from Kalispell, MT US rated The Orleans Hotel & Casino 8 out of 10 on May 26, 2004
"This was my first stay in Las Vegas and I felt the hotel could have been a little better in some areas. I did like the free shuttle to the strip and that would make me think about staying there again. The rates were reasonable for the area you are located. It would be convenient to have a free shuttle to and from the airport, but I understand that no other hotels do that."
Verified Guest from Kalispell, MT US rated The Orleans Hotel & Casino 4 out of 10 on May 26, 2004
"I was there on business. My wife when for the fun of it. I completed my business earily. So we had to come home earily which was sad. The hotel was very nice."
Verified Guest from Tempe, AZ US rated The Orleans Hotel & Casino 8 out of 10 on May 07, 2004
"The hotel and casino was huge and colorful! There's friendly and efficient service just a phone call away. I loved it. I'll see you guys again!"
Thu-ha from Reseda, CA US rated The Orleans Hotel & Casino 9 out of 10 on February 16, 2004
Verified Guest from Windham, NH US rated The Orleans Hotel & Casino 10 out of 10 on November 09, 2003
"The Orleans Hotel and Casino is very clean and neat. The hotel management is friendly and courteous. It is a great place to go if you have young kids because the hotel has a movie theater with 10 screens, a bowling alley, and an arcade. This has been my 3rd time at this hotel and I would not think of staying at another hotel."
Sonya from Monrovia, CA US rated The Orleans Hotel & Casino 9 out of 10 on October 26, 2003

Amenities

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The Orleans Hotel & Casino

  • Room Service
  • Restaurant
  • Massage / Beauty Centre
  • 24 Hour Reception
  • Air Conditioned
  • Conference Room(s)
  • Multilingual Staff
  • Meeting Rooms
  • Bowling Alley
  • Salon
  • Massage
  • Games Available

User Contributed Info

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Accessibility Options Handicapped Parking | Wheelchair Accessible
Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 00:00
General Amenities Safe-deposit box (front desk) | Porter / Bellhop | Child Care Services | Gift Shop / News Stand | Currency Exchange | Fitness Room | Laundry Service | Concierge
General Property Info Tourist Attraction / Landmark / Historical | Cash Machine | Public Restrooms | Elevator/Lift | Security Guard | 24 hr Service | Has Designated Smoking Areas | Smoke-free property | Air Conditioned
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Neighbourhood The Orleans Hotel & Casino
Number of Rooms 1885
Parking Indoor | Monitored by Security | Free | Outdoor | Lot | Valet | Garage
Payment Methods Mastercard | Debit | Visa | Cash | Check | Diners Club | Amex
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Public Access Open to the General Public
Recreational Activities Casino | Movie Theatre | Fitness Center | Fitness Equipment Available
Room Amenities Electronic/magnetic keys | Air Conditioning | Iron/Ironing Board | Telephone
Room Details Non-smoking rooms
Room Entertainment Clock Radio | Cable Television | Movies
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Toll-free (800) 675-3267
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00


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Published 09.01.2015
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