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Tropicana Casino and Resort

This is a 4 star hotel in Atlantic City
Brighton and the Boardwalk, Atlantic City, NJ, U.S.A.
Photo 1 - Tropicana Casino and Resort
Good staff and reasonable rates, some concerns with dated decor and hotel layout
Pros 
  • Free Wi-Fi
  • The hotel's reasonable rates pleased many reviewers
  • Several lodgers enjoyed their spacious and comfortable rooms
  • Numerous guests raised the hotel's efficient and helpful staff
Cons 
  • Some reviews reported dated decor and cleaning issues
  • The hotel's layout was considered large and difficult to navigate by a few guests
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Editor's Analysis

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Updated on Sep 5, 2013
Overview
Located along the Atlantic City Boardwalk and about a 5-minute drive from the Atlantic City Expressway, the Tropicana Casino and Resort is geared towards business and leisure travellers who prefer a well-priced hotel with a casino, on-site dining and easy highway access.

This hotel has 2,072 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, an iron and ironing board, a small table with two chairs and a hair dryer. Rooms with a mini-fridge are also available and the hotel is wheelchair accessible.

Hotel amenities include a casiono, a spa and wellness centre, an indoor pool, an outdoor pool, a fitness centre, a beauty/barber salon, meeting/banquet facilities, a business centre, several entertainment venues (including a comedy club), 14 restaurants, two bars, a nightclub, an IMAX theatre and over 30 shops. On-site parking is an additional $15 per day and pets are not permitted.

Atlantic City's city centre is about a 6-minute drive eastward, while the Atlantic City Country Club is a 15-minute drive northwest. Edwin B Forsythe National Wildlife Refuge is roughly a 30-minute drive north and Atlantic City International Airport (ACY) is 20-minute drive northwest of the hotel. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, parking $15/day, pets not permitted, wheelchair accessible. (Call Date: August 22, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rates and rooms.

Numerous guests praised the hotel's staff, characterizing them as efficient, friendly, helpful and accommodating. One lodger remarked, "My favorite thing about Tropicana in Atlantic City is the staff in the hotel, casino and restaurants. They are all so polite and willing to help".

The hotel's rates were the source of many compliments by reviewers. They were described as reasonable, excellent and affordable.

Several patrons were pleased with their accommodations at the hotel. They described their rooms as clean, spacious, well maintained and nicely decorated, with comfortable beds and beautiful ocean views. It should be noted, however, that some guests had complaints about their lodgings (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and hotel layout.

Although several lodgers enjoyed their spacious and nicely decorated rooms, some reviewers had complaints about their accommodations. They reported old TVs, dated decor, poor water pressure, noise transfer from the elevator and hallway, some cleaning issues and no in-room dressers for clothing.

A few guests had concerns about the hotel's layout. They described it as very large and difficult to navigate at first, and also recommended that those with mobility issues might want to choose a different hotel due to the amount of walking involved.
Expedia.ca guest reviews rated the hotel 3.8 out of 5 with an 82% recommendation rate from 5,318 reviews.

TripAdvisor.com guest reviews ranked the hotel #10 of 60 Atlantic City hotels with an average rating of 3.5 out of 5 from 2,747 reviews.

Booking.com guest reviews rated the hotel 7.5 out of 10 from 1,679 reviews.

The author called the hotel on August 22, 2013 to verify some information.

Guest Reviews

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98.73 USD - 0.00 USD Tropicana Casino and Resort
Rating:
6.6
Fair
Ranking:
#4
Out of 28 hotels
Guest Rating Explained
Rating: 6.6 / 10

No. of guest ratings: 11
No. of guest comments: 11
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #4 out of 28 hotels in Atlantic City ranked by guests.
Guest Recommendations
Tammy rated Tropicana Casino and Resort 5 out of 10 on August 04, 2011
James r from Lancaster, PA US rated Tropicana Casino and Resort 8 out of 10 on July 30, 2010
"We were forced to stay in our room much of the time because my purse was locked in the safe and the hotel personnel could not or would not find anyone to open the room safe until after 12am the next morning. This was from 4:30 the day of arrival! I was sick because my medicine was in the safe, and I truley believe they would not have done anything about the safe until my hyusband told them that my meds were in the safe! Security just kept lying to us( a man named Martell). When we finally got out of the room to eat at the Crab Shack the soup they brought with my meal looked like vomit, so I asked to be brought a salad instead,they refused even thought I never even accepted the soup. Therefore I only had crab legs to eat, nothing else for 17.00, what a rip off!. So was I satisfied, I don't think so!"
Georganne from Pinehurst, NC US rated Tropicana Casino and Resort 3 out of 10 on June 17, 2006
"I was not impress by with the parking services, and the way they handle situations at th window. However, the car was prompt and kindly returned."
Verified Guest from Netcong, NJ US rated Tropicana Casino and Resort 8 out of 10 on November 09, 2005
Mati from Herzliya, IL rated Tropicana Casino and Resort 10 out of 10 on April 22, 2005
Verified Guest from Beckly, WV US rated Tropicana Casino and Resort 8 out of 10 on August 13, 2004
Cecilia from Baltimore, MD US rated Tropicana Casino and Resort 10 out of 10 on July 26, 2004
Lamar from Phila, PA US rated Tropicana Casino and Resort 5 out of 10 on July 08, 2004
"Everything was great except the long lines at check-i. They have automated check-out, why can't they have automated check-in with little computers like they do at the airport?"
Lori from New York, NY US rated Tropicana Casino and Resort 8 out of 10 on June 16, 2004
"I found the parking to be very problematic. I had to get further instructions on the parking situation. It was not that pleasant looking at a 13inch Television after paying over $100 dollars a night. I've been to Hotels all over the world and I have never seen the price of food at the restaraunts in the hotel. Also, the elevators were unusally slow in the hotel on Sunday."
Verified Guest from Temple Hills, MD US rated Tropicana Casino and Resort 7 out of 10 on February 01, 2004
Joseph from Belmar, NJ US rated Tropicana Casino and Resort 9 out of 10 on November 07, 2003

Amenities

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Tropicana Casino and Resort

  • Room Service
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Golf Course
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • ATM / Cash Machine
  • Meeting Rooms
  • Laundry service
  • Casino
  • Shops
  • Nightclubs
  • Massage
  • Spa & Wellness Centre
  • Pool Indoor
  • Shops in Hotel
  • Souvenirs/Gift Shop

User Contributed Info

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Friday Closing Time 24:00
Friday Opening Time 00:00
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

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Published 09.02.2015
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