OverviewLocated just off Highway 87 and a 6-minute drive from downtown Atlantic City, the Borgata Hotel Casino & Spa is suitable for business or vacation travellers who prefer a hotel with a casino, on-site dining and easy highway access.
This hotel has 2,002 air-conditioned guest rooms and suites, each offering cable TV, a coffeemaker, a CD player, a desk, an iron and ironing board and a hair dryer. Standard rooms offer one king bed or two queen beds, while various suites offer additional amenities such as a bathtub, a wet bar and a separate bedroom. Wheelchair-accessible rooms are available upon request, as is in-room Wi-Fi (charges apply).
Hotel amenities include a casino, a spa, a fitness centre, indoor and outdoor pools, two entertainment venues, a comedy club, a dance club, a beauty/barber shop, a business centre, meeting/event space, laundry services and 12 on-site restaurants. On-site parking is available for an additional $5 per day and pets are not permitted.
The Atlantic City Convention Center is roughly a 5-minute drive away, while the Atlantic City Boardwalk can be found about a 7-minute drive southwest. Pleasantville Shopping Center is a 13-minute drive west and Atlantic City International Airport (ACY) is a 20-minute drive northwest of the hotel. (All distances and travel time estimates: Google Maps).
Verified with a front desk agent: Parking $5/day, pets not permitted, not wheelchair accessible. (Call Date: August 9, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, staff and food.
Many reviewers were pleased with the hotel's lodgings. They describing their rooms as clean, spacious, quiet, well equipped and modern, with beautiful ocean views, comfortable beds and luxurious bathrooms. A few guests had complaints about their rooms, however (see below).
The hotel's staff were the source of numerous compliments by guests, who characterized them as friendly, accommodating, professional and knowledgeable. A few reviewers did mention long waits at check-in, however.
Several lodgers praised the hotel's restaurants. They described the food as delicious, excellent, ample and wonderful, with great service and a wide variety of options.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms and the pool area.
Although numerous guests enjoyed their quiet and spacious rooms, a few reviewers had complaints. They reported worn decor and fixtures and some cleaning issues.
The hotel's pool area was a disappointment for a few lodgers, who reported it was very crowded and noisy with children. It was also mentioned by some that they experienced long waits for pool chairs.
TripAdvisor.com guest reviews ranked the hotel #1 of 60 Atlantic City hotels with an average rating of 4 out of 5 from 1,720 reviews.
Ebookers.com guest reviews rated the hotel 4.2 out of 5 from 194 reviews.
The author called the hotel on August 12, 2013 to verify some information.
