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Country Inn & Suites By Carlson, Omaha West

This is a 3 star hotel in Omaha
11818 Miami Street, Omaha, NE, U.S.A.
Photo 1 - Country Inn & Suites By Carlson, Omaha West
Good free breakfast, great staff, clean/spacious rooms, indoor pool
  • Free Wi-Fi, free breakfast, free parking
  • Free coffee and cookies in the lobby, free pass to fitness centre next door
  • Numerous guests praised the hotel's friendly and professional staff
  • Many reviewers were pleased with their clean and spacious rooms
  • The hotel's breakfast was enjoyed for its quality and choice
  • A few guests reported worn bathrooms and uncomfortable beds
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Editor's Analysis

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Updated on Nov 1, 2013
Located about a 5-minute drive from the nearest Interstate 680 on-ramp and a 15-minute drive from Omaha's city centre, the Country Inn & Suites by Carlson Omaha West is geared towards road travellers who require a hotel with a free breakfast, an indoor pool and easy highway access.

Each of this smoke-free hotel's air-conditioned guest rooms and suites offers free Wi-Fi, cable TV, a coffeemaker, a hair dryer, an iron and ironing board and a desk. Rooms with a kitchenette, a separate bedroom, a living area with a sofabed and a jetted tub are also available, as are wheelchair-accessible rooms. 

The hotel also offers an indoor pool, a hot tub, a meeting room, a library, a business centre, free coffee and cookies in the lobby, a free breakfast, a free pass to the the 24-hour fitness centre next door and free parking. Pets are not permitted.

Westroads Mall is about an 8-minute drive away, while Omaha's Henry Doorly Zoo & Aquarium can be found 20 minutes away by car. The University of Nebraska-Omaha is roughly a 12-minute drive from the hotel and Eppley Airfield (OMA) is a 30-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: October 28, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms, breakfast and location.

The hotel's staff were the source of many compliments by guests, who found them friendly, attentive, professional and helpful with recommendations and directions. One reviewer remarked, "The front desk folks were super nice and greeted me every morning and even warned me a couple of mornings that it was slippery out. Who does that anymore?! That was a nice surprise that they cared enough to let a total stranger know that it was slippery outside".

Numerous lodgers praised their accommodations at the hotel. They described their rooms as clean, spacious, well equipped and quiet, with comfortable beds and pillows. It should be noted, however, that a few guests had complaints about their lodgings (see below).

The hotel's free breakfast was enjoyed by several reviewers. They described it as fresh, tasty, plentiful and frequently replenished, with a good variety of hot and cold items and excellent coffee.

Several travellers were pleased with the hotel's location. They found it close to highway access, restaurants, shopping and Tranquility Park Soccer Complex.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms.

Although the majority of patrons were satisfied with their clean and spacious accommodations, a few guests criticized their rooms. They reported old TVs, worn bathrooms and furniture, uncomfortable beds and no mini-fridges in some rooms (as only some rooms have a kitchenette). guest reviews rated the hotel 4.2 out of 5 with a 96% recommendation rate from 106 reviews. guest reviews rated the hotel 8.7 out of 10 from 49 reviews. guest reviews ranked the hotel #38 of 70 Omaha hotels with an average rating of 4 out of 5 from 40 reviews.

The author called the hotel on October 28, 2013 to verify some information.

Guest Reviews

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99.37 USD - 0.00 USD Country Inn & Suites By Carlson, Omaha West
Out of 71 hotels
Guest Rating Explained
Rating: 6.7 / 10

No. of guest ratings: 1
No. of guest comments: 1
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #15 out of 71 hotels in Omaha ranked by guests.
Guest Recommendations
Elizabeth from Cannon Falls, MN US rated Country Inn & Suites By Carlson, Omaha West 9 out of 10 on July 24, 2006


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Country Inn & Suites By Carlson, Omaha West

  • High-speed Internet
  • Fitness Room/Gym
  • Swimming pool
  • Disabled Access
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Photocopier
  • Disabled Accessible Rooms
  • Jacuzzi
  • Internet Connection (wireless)
  • Pool Indoor
  • Express Check-In/Check-Out
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 00:00
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Postal Code 68164
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone (402) 445-4445
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

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