This hotel is situated in the city centre area of Raleigh and the Raleigh Memorial Auditorium is a 20-minute walk away. With several government offices within a 4-minute walk, this property is well located for guests looking to access downtown destinations on foot.
Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, a TV, a mini-fridge, a microwave, an iron and ironing board, a hair dryer and individual climate control. Accessible rooms are also available.
Free parking is available on site and pets are not permitted.
A free breakfast is served daily from 6:30 am to 9:30 am. This hotel does not have an on-site restaurant. On-site amenities include a fitness centre, a business centre, free newspapers and an ice machine.
North Carolina Museum of Natural Sciences is a 6-minute walk away, while the North Carolina Museum of History is 7 minutes away on foot. Glenwood South, the nightlife district with multiple bars and clubs, is about an 8-minute walk away.
Access to Highway 401 is about a 2-minute drive away, while the Raleigh-Durham International Airport (RDU) is 20 to 30 minutes away by car. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on October 8, 2013: Free breakfast hours.
Among the reviews used for this analysis, opinions were somewhat mixed for this property. However, a few aspects of this property were commonly praised.
Many reviewers found the hotel conveniently located for walking to various downtown attractions on foot.
The staff were frequently complimented for their friendly and helpful service.
Many guests thought that the room rates were reasonable and a couple of reviewers thought that the hotel offered good value for the money they spent. A few guests appreciated the free breakfast.
Several reviewers found their rooms clean and generally comfortable, however, other guests were disappointed with the condition of their rooms (see below for more details).
Many guests described the hotel in general as rundown and dated, among the reviews sourced for this editorial. Many reviewers thought that the hotel and guest rooms were in need of upgrades and some guests found broken bathroom fixtures, stained carpeting and peeling paint.
Several guests complained that some of the in-room appliances were not working properly, including electrical outlets and leaking coffeemakers.
A few reviewers noticed an unpleasant smell in their rooms. One guest said that her room smelled musty, while another reviewer smelled cigarette smoke in the halls.
A couple of guests complained about finding broken equipment in the fitness centre.
A couple of reviewers said that there were few restaurants near the hotel.
gave this hotel an average score of 3.5 out of 5, with 79% of 287 guests recommending the property.
TripAdvisor.ca ranked this hotel #57 out of 80 hotels in Raleigh, with an average score of 3 out of 5, from 142 reviews.
The author called the hotel on October 8, 2013 to verify some information.