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Sheraton Greensboro at Four Seasons

This is a 3 star hotel in Greensboro
3121 High Point Road, Greensboro, NC, U.S.A.
Photo 1 - Sheraton Greensboro at Four Seasons
Clean rooms, great staff, within a 10-minute drive of downtown Greensboro
  • Free Wi-Fi, free parking, free airport/area shuttle
  • Many guests praised their updated and clean rooms
  • The hotel was complimented on its proximity to restaurants and shopping
  • Several lodgers were pleased with the level of customer service they received
  • A few guests reported dated decor and noise transfer in their rooms
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Editor's Analysis

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Updated on Oct 2, 2013
Located a 2-minute drive from the nearest Interstate 40 on-ramp and about a 9-minute drive from downtown Greensboro, the Sheraton Greensboro at Four Seasons is suitable for business or vacation travellers who require a centrally located hotel with event/banquet space, on-site dining, indoor and outdoor pools and easy highway access.

Each of the hotel's air-conditioned guest rooms comes equipped with free Wi-Fi, cable TV, a coffeemaker, a desk, a free weekday newspaper, a hair dryer and an iron and ironing board. Some rooms have mini-fridges and wheelchair-accessible rooms are available upon request.

Hotel amenities include an indoor pool, an outdoor pool, a hot tub, a fitness centre, meeting/banquet space, a business centre, a gift shop, vending machines and free parking. A free airport shuttle is offered, and complimentary shuttle service is also offered to and from the hotel's sister property, Grandover Resort, which offers golf and an on-site spa. Pets are not permitted.

On-site dining is offered at Joseph's Restaurant, serving breakfast, lunch and dinner, and at Brass Bar, serving light fare, appetizers and drinks Monday through Saturday. In addition, The Bar Down Under and Connection Martini Bar both serve light fare, appetizers and drinks daily, and Skylite Cafe serves lunch and dinner daily.

The Four Seasons Town Centre is located across the street from the hotel, while Greensboro Coliseum Complex can be found 6 minutes away by car. The University of North Carolina - Greensboro is a 10-minute drive away, and Piedmont Triad International Airport (GSO) is a 15-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: September 24, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, location and staff.

Many guests enjoyed their accommodations at the hotel. They described their rooms as modern, updated, spacious, clean, well equipped and quiet, with good water pressure and comfortable beds. A few guests had complaints about their rooms, however (see below).

The hotel's location was praised by numerous reviewers. They described it as easily accessible, and close to shopping, restaurants, highway access, Greensboro Coliseum and the Aquatic Center.

Several lodgers complimented the hotel's staff, characterizing them as professional, friendly and efficient. 

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms.

Although the majority of reviewers praised their updated and clean accommodations at the hotel, a few guests had complaints. They reported dated decor, small bathrooms, musty smells and difficulty with Wi-Fi connectivity. Noise transfer was also reported from guests in adjacent rooms and the hallways. guest reviews ranked the hotel #28 of 74 Greensboro hotels with an average rating of 4 out of 5 from 262 reviews. guest reviews rated the hotel 4.1 out of 5 with a 90% recommendation rate from 125 reviews. guest reviews rated the hotel 4.1 out of 5 from 95 reviews

The author called the hotel on September 24, 2013 to verify some information.

Guest Reviews

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131.53 USD - 0.00 USD Sheraton Greensboro at Four Seasons
Out of 60 hotels
Guest Rating Explained
Rating: 6.2 / 10

No. of guest ratings: 2
No. of guest comments: 2
Guest Recommended: Mixed
Popularity Ranking Explained

Rating: #16 out of 60 hotels in Greensboro ranked by guests.
Guest Recommendations
"My stay was great for I went to babysit two of my grandchildren so their Mother could attend a meeting. The hotel has an older part which my husband and I stayed in. It was well kept, newly decorated and clean. My daughter stayed in the newer part and it was really nice and roomy just what she needed with two kids. I would stay at the hotel again."
Nancy from Apex, NC US rated Sheraton Greensboro at Four Seasons 9 out of 10 on August 12, 2006
"My first complaint is that when I called to book a room, I was told that the hotel was full, and that my only option was a double room suite for $220 plus tax. I asked about the special conference rate for the event that I was attending, and was told that I couldn't have any special rate. I then went to the internet, and booked a room just as I had asked your 'in-house' phone person for, and got it for $156.00, in a matter of minutes. Makes me think that your phone people work for commission, and try to 'upsale' everyone that calls. When we arrived, the hotel seemed far from fully booked, with the lack of people in the lobby areas, the large restaurant closed, very few lights on in the windows outside of the hotel, and lack of activity on our particular hallway during the stay. You should teach your bellhops some soft skills, i.e. 'Manners'. I've never had a rude bellhop, and in the many years that I've traveled, never been told that I can't have access to a cart to take our luggage up to our room ourselves. I had no cash to tip the bellman from my rushed day, and just wanted to use the cart. The bellman asked if he could help, I replied, no thank you, just want to use this cart, and was told "no, that's how I make my living". So I had to make two trips to the room to carry our stuff. I know how a bellhop makes his living, and don't need to be told. I must say I've never had that happen, and for this reason, will never stay at your hotel again. Your rooms need shower caps, also. Every room that I've ever stayed in have those."
Candace from Gastonia, NC US rated Sheraton Greensboro at Four Seasons 4 out of 10 on October 26, 2005


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Sheraton Greensboro at Four Seasons

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Swimming pool
  • Airport shuttle
  • Concierge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Safe-Deposit Box
  • Cable / Satellite TV
  • Connecting Rooms
  • Wake-up Service
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Shops
  • Nightclubs
  • Photocopier
  • Jacuzzi
  • Spa & Wellness Centre
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Coffee Shop/Cafeteria
  • Luggage Storage
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Vending Machines
  • Express Check-In/Check-Out
  • Self Laundry

User Contributed Info

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Friday Closing Time 24:00
Friday Opening Time 00:00
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

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