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Holiday Inn Bordeaux

This is a 3 star hotel in Fayetteville
1707 Owen Drive, Fayetteville, NC, U.S.A.
Photo 1 - Holiday Inn Bordeaux
Close to shopping, great service & free breakfast, some concerns with decor
  • Free Wi-Fi, free parking, free breakfast, free airport shuttle
  • The hotel was praised for its proximity to shopping, restaurants and highway access
  • Many lodgers were pleased with the level of customer service they received
  • The hotel's breakfast was complimented for its choice and quality
  • Some guests reported dated decor and Wi-Fi issues
  • Noise transfer was reported by a few lodgers
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Editor's Analysis

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Updated on Sep 20, 2013
Located about a 10-minute drive from Fayetteville's city centre and a 4-minute drive from the All-American Expressway, the Holiday Inn Fayetteville-Bordeaux (formerly the Hotel Bordeaux and Conference Center) is suitable for business or leisure travellers who require a hotel with a free airport shuttle, a free breakfast and easy highway access.

Each of the hotel's air-conditioned guest rooms comes equipped with free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, a desk, an iron and ironing board and a hair dryer. Rooms with a separate bedroom and a living area with a sofabed are also available, as are wheelchair-accessible rooms.

Hotel amenities include an outdoor pool, a fitness centre, over 33,000 square feet of meeting/banquet space, a business centre, laundry services, free parking and a free continental breakfast. A free round-trip airport shuttle is also available (please contact the hotel for details). Pets are permitted for an additional $50 per pet, per stay.

On-site dining is available at Cafe Bordeaux (serving breakfast and lunch daily) and All American Sports Bar and Grill, which serves dinner daily.

Fort Bragg is about a 15-minute drive away, while Bordeaux Shopping Center and Cape Fear Valley Medical Center are both within a 5-minute walk of the hotel. Fayetteville Regional Airport (FAY) can be found 10 minutes away by car. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $50/pet/stay, wheelchair accessible. (Call Date: September 12, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff, breakfast and rooms.

Numerous guests were pleased with the hotel's location. They described it as being close to Fort Bragg, restaurants, shopping, the airport, highway access, Crowne Center and the cinema.

The hotel's staff were praised by many lodgers, who found them accommodating, friendly, efficient and professional. One guest remarked, "The front desk people, the staff and the maintenance people were all so pleasant, each with a smile and always a kind greeting"

Several reviewers enjoyed the hotel's free breakfast. They described it as delicious, superb and well stocked, with many hot and cold choices and attentive staff.

The hotel's rooms were praised by several patrons. They described them as clean, spacious, modern, quiet and well equipped with comfortable beds. Some guests had complaints about their rooms, however (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and noise transfer.

Although several guests enjoyed their well-equipped and comfortable rooms, some lodgers were disappointed with aspects of their accommodations. They reported dated decor, worn carpets, some cleaning issues and poor Wi-Fi signals.

A few reviewers complained of noise disruptions during their stay. They reported noise from loud guests in the hallways and adjacent rooms, as well as noisy in-room air-conditioning units. guest reviews ranked the hotel #29 of 48 Fayetteville hotels with an average rating of 3 out of 5 from 59 reviews. guest reviews rated the hotel 3.3 out of 5 with a 67% recommendation rate from 46 reviews. guest reviews rated the hotel 8.5 out of 10 from 24 reviews.

The author called the hotel on September 12, 2013 to verify some information.

Guest Reviews

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99.62 USD - 0.00 USD Holiday Inn Bordeaux
Out of 41 hotels
Guest Rating Explained
Rating: 7.6 / 10

No. of guest ratings: 4
No. of guest comments: 4
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #4 out of 41 hotels in Fayetteville ranked by guests.
Guest Recommendations
"Ice machines were out on two floors."
Marilyn from Greensboro, NC US rated Holiday Inn Bordeaux 7 out of 10 on March 18, 2011
Jessica from Cadiz, OH US rated Holiday Inn Bordeaux 10 out of 10 on May 08, 2010
"I am not please each time I reserve a room at your hotel (2-3 times a year)that it is always located in the rear of the hotel. When I ask for a room change, I am told nothing else is available. I also did not like that you had to request a linen change, it should be a daily routine."
Verified Guest from Philadelphia, PA US rated Holiday Inn Bordeaux 8 out of 10 on August 02, 2005
"TV was not working when I checked in. I called at 6:00 AM and TV problem was not fixed at 5:00 PM The front desk called maintenance but obviously did not follow up. I still would choose this hotel again."
Gerard from Lebanon, OH US rated Holiday Inn Bordeaux 8 out of 10 on August 04, 2004


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Holiday Inn Bordeaux

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Airport shuttle
  • Elevator / Lift
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Bath / Hot Tub
  • Meeting Rooms
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Photocopier
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Executive Floor
  • Luggage Storage
  • Express Check-In/Check-Out
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Fax 910-484-9444
Friday Closing Time 24:00
Friday Opening Time 00:00
General Amenities Porter / Bellhop | Tours / Ticket Assistance | Concierge
General Property Info Great for Couples | Public Restrooms | Elevator/Lift | Security Guard | 24 hr Service | Has Designated Smoking Areas | Smoke-free property | Air Conditioned
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Neighbourhood Douglas Byrd
Number of Floors 6
Number of Rooms 295
Parking Free | Outdoor | Lot
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Toll-free (888) 465-4329
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00
WiFi Free

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International Callers call Toll Free 00-800-86071350 or +1 210-507-5997 and mention Promo Code 6932
Published 09.01.2015
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