OverviewLocated about a 10-minute drive from Fayetteville's city centre and a 4-minute drive from the All-American Expressway, the Holiday Inn Fayetteville-Bordeaux (formerly the Hotel Bordeaux and Conference Center) is suitable for business or leisure travellers who require a hotel with a free airport shuttle, a free breakfast and easy highway access.
Each of the hotel's air-conditioned guest rooms comes equipped with free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, a desk, an iron and ironing board and a hair dryer. Rooms with a separate bedroom and a living area with a sofabed are also available, as are wheelchair-accessible rooms.
Hotel amenities include an outdoor pool, a fitness centre, over 33,000 square feet of meeting/banquet space, a business centre, laundry services, free parking and a free continental breakfast. A free round-trip airport shuttle is also available (please contact the hotel for details). Pets are permitted for an additional $50 per pet, per stay.
On-site dining is available at Cafe Bordeaux (serving breakfast and lunch daily) and All American Sports Bar and Grill, which serves dinner daily.
Fort Bragg is about a 15-minute drive away, while Bordeaux Shopping Center and Cape Fear Valley Medical Center are both within a 5-minute walk of the hotel. Fayetteville Regional Airport (FAY) can be found 10 minutes away by car. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $50/pet/stay, wheelchair accessible. (Call Date: September 12, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff, breakfast and rooms.
Numerous guests were pleased with the hotel's location. They described it as being close to Fort Bragg, restaurants, shopping, the airport, highway access, Crowne Center and the cinema.
The hotel's staff were praised by many lodgers, who found them accommodating, friendly, efficient and professional. One guest remarked, "The front desk people, the staff and the maintenance people were all so pleasant, each with a smile and always a kind greeting"
Several reviewers enjoyed the hotel's free breakfast. They described it as delicious, superb and well stocked, with many hot and cold choices and attentive staff.
The hotel's rooms were praised by several patrons. They described them as clean, spacious, modern, quiet and well equipped with comfortable beds. Some guests had complaints about their rooms, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and noise transfer.
Although several guests enjoyed their well-equipped and comfortable rooms, some lodgers were disappointed with aspects of their accommodations. They reported dated decor, worn carpets, some cleaning issues and poor Wi-Fi signals.
A few reviewers complained of noise disruptions during their stay. They reported noise from loud guests in the hallways and adjacent rooms, as well as noisy in-room air-conditioning units.
TripAdvisor.com guest reviews ranked the hotel #29 of 48 Fayetteville hotels with an average rating of 3 out of 5 from 59 reviews.
Expedia.ca guest reviews rated the hotel 3.3 out of 5 with a 67% recommendation rate from 46 reviews.
Booking.com guest reviews rated the hotel 8.5 out of 10 from 24 reviews.
The author called the hotel on September 12, 2013 to verify some information.
