OverviewThis Extended Stay America hotel, formerly a Homestead property, is situated within a 1-minute drive of Interstate 40, south of Durham's city centre and northwest of Raleigh. This all-suite property features full kitchens in all suites and is well suited for guests looking for extended-stay accommodations.
Both smoking and non-smoking accommodations are available, as are wheelchair-accessible rooms. All suites include free Wi-Fi, a flat screen TV, a fridge, a stove, a microwave, a toaster, a coffeemaker, dishes, dining and cooking utensils, a work space, an iron and ironing board, a hair dryer and air conditioning.
Free parking is available on site and up to two pets per room are permitted for an additional fee of $25 per night (to a maximum of $150 per stay). Housekeeping is provided weekly for guests staying longer than eight nights. For stays of seven nights or less, fresh linens and towels are available at the front desk. Guests may request an additional full cleaning for $10 or a refresh service for $5.
Other on-site amenities include guest laundry facilities and business services. Free passes to a nearby fitness facility are available. This property does not offer on-site dining, however, there are several restaurants within a 6-minute drive or an 8-minute walk.
Shopping at the Streets at Southpoint Mall is 5 to 10 minutes away by car, while NC Central University is a 10- to 15-minute drive away. The Research Triangle Park is 10 minutes away by car, while the Durham Bulls Athletic Park is about a 15-minute drive away. Duke University is about 20 minutes away by car, while UNC-Chapel Hill is 20 to 25 minutes away by car.
The Raleigh-Durham International Airport is about a 25-minute drive away. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on September 9, 2013: Wheelchair-accessible rooms are available.
The GoodAmong the reviews used for this analysis, guests seemed generally satisfied with their stay at this hotel.
Many guests described their rooms as clean and comfortable, while a few reviewers specifically mentioned that their beds were comfortable. A couple of guests appreciated the in-suite kitchens. There were, however, a couple of complaints about rooms (see below).
The staff were frequently complimented for their friendly and helpful service. However, there were a few service-related complaints (see below for more details).
Several guests found the location convenient for accessing the I-40, while a couple of guests found restaurants within walking distance.
A few reviewers thought that this hotel offered good value for the money they spent.
The Bad
While many of the complaints found for this property, among the reviews sourced for this editorial, seemed to result from isolated experiences, there were a few common concerns expressed by guests.
A couple of guests noticed an unpleasant smell in their room, while a couple of other reviewers noticed items in their room that were in need of maintenance, including a broken lamp, a broken closet door and a non-functioning thermostat.
While the staff were frequently complimented for their service, a few reviewers complained about long waits to check-in.
Expedia.ca gave this hotel an average score of 3.4 out of 5, with 77% of 90 guests recommending the property.
TripAdvisor.ca ranked this hotel #35 out of 67 hotels in Durham, with an average score of 3.5 out of 5, from 14 reviews.
The author called the hotel on September 9, 2013 to verify some information.
