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Hilton Charlotte University Place

This is a 3 star hotel in Charlotte
8629 J.M. Keynes Drive, Charlotte, NC, U.S.A.
Photo 1 - Hilton Charlotte University Place
Lakeside hotel with great food and staff, adjacent to a shopping centre
  • Free Wi-Fi, free parking
  • Many guests praised the attentive and competent staff
  • Numerous reviewers enjoyed their clean and well-appointed rooms
  • The hotel's food was complimented for being tasty and healthy
  • A few guests would have appreciated an in-room mini-fridge
  • A few guests reported that their air conditioners were noisy
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Editor's Analysis

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Updated on Jun 14, 2013
Located about a 3-minute drive from Interstate 85 and adjacent to the Shoppes at University Place (offering 80+ restaurants and shops), the Hilton Charlotte University Place is suitable for business and vacation travellers who require a hotel in Charlotte with easy highway access.

This non-smoking hotel has 393 air-conditioned guest rooms and suites, each offering one king or two double beds, free Wi-Fi, cable TV, a coffeemaker, a desk with a printing station, a hair dryer and an iron and ironing board. Wheelchair-accessible rooms and rooms with a conference table and a sitting area with a sofabed are also available.

Hotel amenities include a seasonal outdoor pool, a fitness centre, a business centre, meeting/banquet facilities, a gift shop, a lounge, a playground, a concierge desk and free parking. Valet parking is available for $12 per night. On-site dining is offered at Lakefront Restaurant, which serves breakfast, lunch and dinner daily. Room service is available. Pets are not permitted.

There is also a free shuttle service to local attractions within a 5-mile radius. Please contact the hotel directly for shuttle details.

The University of North Carolina at Charlotte is about a 6-minute drive eastward, while Charlotte Motor Speedway is a 10-minute drive northeast of the hotel. The Tradition Golf Club is roughly a 9-minute drive north and Charlotte-Douglas International Airport (CLT) is a 20-minute drive southwest. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: June 11, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms, location and food.

The hotel's staff were praised by numerous guests, who found them to be attentive, helpful and competent.

Many reviewers were pleased with their accommodations at the hotel. They described their rooms as clean, well appointed, modern and spacious, with comfortable beds, pretty views of the lake and high-quality toiletries. A few lodgers were disappointed with aspects of their rooms, however (see below).

The hotel's location was also praised by several lodgers, who found it relaxing and safe, as well as close to restaurants, shopping, the lake, the University of North Carolina at Charlotte and a jogging track.

Several guests were pleased with the hotel's food, describing it as healthy, delicious, tasty and outstanding, with friendly staff.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms.

While the majority of guests enjoyed their clean and well-appointed rooms, a few guests had complaints. They reported small bathrooms, dated shower fixtures and noisy in-room air conditioners, and were also disappointed there were no mini-fridges in the rooms. guest reviews rated the hotel 4.4 out of 5 with a 93% recommendation rate from 434 reviews. guest reviews ranked the hotel #16 out of 166 Charlotte hotels with an average rating of 4.5 out of 5 from 338 reviews. guest reviews rated the hotel 8.8 out of 10 from 13 reviews.

The author called the hotel on June 11, 2013 to verify some information.

Guest Reviews

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100.41 USD - 0.00 USD Hilton Charlotte University Place
Out of 162 hotels
Guest Rating Explained
Rating: 7.1 / 10

No. of guest ratings: 4
No. of guest comments: 4
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #10 out of 162 hotels in Charlotte ranked by guests.
Guest Recommendations
Marc from Eldersburg, MD US rated Hilton Charlotte University Place 8 out of 10 on August 10, 2006
Joe from Summerville, SC US rated Hilton Charlotte University Place 8 out of 10 on October 30, 2005
Debbie from Winston, NC US rated Hilton Charlotte University Place 9 out of 10 on October 26, 2003
Robert from Winston, NC US rated Hilton Charlotte University Place 9 out of 10 on October 26, 2003


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Hilton Charlotte University Place

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Valet Parking
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Shops
  • Playground
  • Photocopier
  • En suite
  • Private Bathroom
  • Private Toilet
  • Luggage Storage
  • Designated Smoking Area
  • Shops in Hotel
  • Souvenirs/Gift Shop

User Contributed Info

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Experience the excitement of Charlotte, North Carolina when you stay at the Hilton Charlotte University Place hotel in Charlotte for business or vacation. Our lakefront hotel is ideally nestled next to the Shoppes at University featuring more than 80 different dining and shopping venues among a tranquil lake setting. This lakeside Charlotte, North Carolina hotel offers 393 newly renovated deluxe guestrooms and suites.

Enjoy complimentary access to our fitness center or take a dip in our seasonal outdoor swimming pool. Other amenities at our lakeside Charlotte, NC hotel include casual on-site dining at Lakefront Restaurant, over 20,000 square feet of event space for groups up to 600, wedding services, 24-hour fitness center, 24-hour business center and complimentary local shuttle transportation, within a five-mile radius.

Popular attractions are only minutes from the lakeside Charlotte, North Carolina hotel! Within a five mile radius from the Hilton Charlotte University Place hotel are Charlotte Motor Speedway, zMAX Dragway, The University of North Carolina at Charlotte and Verizon Wireless Amphitheater. Charlotte-Douglas International Airport is 15 miles from our lakeside hotel in Charlotte, NC.

Category Accommodation and Food Services
Fax (704)549-9708
Friday Closing Time 24:00
Friday Opening Time 0:00
General Amenities Suitcase Storage | Gift Shop / News Stand | Fitness Room | Convenience Store | Concierge
General Property Info Cash Machine | Elevator/Lift | 24 hr Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 0:00
Neighbourhood University City North
Number of Rooms 393
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Public Access Open to the General Public
Room Amenities Blackout drapes/curtains | Electronic/magnetic keys | Air Conditioning | Iron/Ironing Board | Complimentary Newspaper | Telephone | Voicemail
Room Entertainment Cable Television | Premium TV Channels
Saturday Closing Time 24:00
Saturday Opening Time 0:00
Sunday Closing Time 24:00
Sunday Opening Time 0:00
Thursday Closing Time 24:00
Thursday Opening Time 0:00
Tuesday Closing Time 24:00
Tuesday Opening Time 0:00
Wednesday Closing Time 24:00
Wednesday Opening Time 0:00

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